The front desk agent is very knowledgeable and I know she's been there a long time. Last time I rented, she wasn't there, and the owner was not very good at helping (as nice as she was, she didn't know the system that well, which contributed to some delays). The truck was a bit dinged up, and the engine light was on but my trip was LT 10mi so I wasn't concerned. Pick up took 5 minutes (I recommend signing in online first) and drop off was quick too.
Timothy M
Reston Mobil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Reston, VA 20190
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent service and experience
MICHAEL FGet rid of the mobile check in app. It is entirely too cumbersome. A customer should be able to walk up to the counter, presenter, identification, and walk out the door with their truck. If you need additional information or contact, requested before, completing the initial online reservation.
Ronald GCustomer service was outstandimg!
MICHAEL JWhen Hertz totally let me down you guys saved the day… I might just get a U-Haul anytime I need a rental vehicle of any kind!
CHRISTOPHER E