The customer service was great, the only difficulty was getting use to the App as this was my first time using it though in the end the App was very useful.
JOHN W
Reston Mobil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Reston, VA 20190
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Customer Reviews
- 4.0 Average Customer Rating
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Vehicle was low on Fuel & in spite of a big lot no onsite parking is provided. Great location apart from the 2 points above.
Anand PMuy buena atención
ERIKA FFirst, i reserved the truck from the Chantilly location and was notified a few days before pickup that i had to go to Reston. Reston did not have the equipment i requested in my order (furniture dolly's), I called U-Haul and they sent me to Sterling. They did not have the dolly's either. I decided to purchase them from Home Depot, and on my way there, i stopped at the Chantilly location (Westfax Rd, i believe). They did not have dolly's either, however, i was able to PURCHASE what i needed. What upset me the most was that they had 10 15 foot trucks in stock, yet i had to go to Reston. The staff in Reston was less than helpful/
GREGORY JThe lady that checked me in took 30 minutes because she said my home address was listed as the end address and she couldn’t figure out how to change it. This likely changed when my pick up location was changed as I entered the information accurately in my online order. Also, the truck pick up was at a gas station and the truck only had half a tank of gas.
ALYSON M