Nothing to improve. The rental process was easy and the location is great. You can pick up your trailer and jump right on the highway.
RANDALL W
Olson Power & Equipment
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rice Lake, WI 54868
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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There was confusion on the part of U-Haul regarding my drop off location. I figured one out on my own and reported that the drop off location listed on my contract was no longer a U-Haul affiliate. I spent 30 m attempting to contact customer service to report the issue as directed. I was assured that there would be no additional charges for fuel and millage only to receive a invoice from Olson for an extra day fuel and millage. Truck was returned same day as pick up. Please align your affiliates with your customer service representatives. Please adjust my invoice accordingly. Thank You
Timothy PIt isn’t the location at all, i wouldn’t recommend uhaul.
Nichole AGreat service
James LGreat experience. Olsen Power Equipment is an attentive, friendly company, very well organized, and a pleasure to work with. Equipment was in great shape, rode very well, and was very clean. On the downside, U-Haul vehicles used to be advertised by the size of the main box. I researched the truck size before I ordered it (15-foot truck). All resources indicated the box was 15 feet with an attic addition. When I got the truck to its destination hours away, I found that it was 15 feet with the attic, only 12-ish feet in the main box. It caused problems for what I was hauling because I was counting on the main box being 15 feet. With some creativity, I was able to make it work. When I looked into my specific order, I saw the truck specs in the order, and it showed specifically the dimensions of my vehicle, which were exactly what I had. So it was my fault for not verifying the vehicle dimensions before I left the lot. However, I believe advertising it as a 15-foot vehicle when it’s useful length is not that is disingenuous. This added hours of extra work to my day which was already longer than I wanted it to be. Otherwise a good experience.
Christopher O