It was a great experience overall. Service was good as expected but I was not reminded to take pictures of pre-existing damages on the truck. This wasn't an issue but I can see how it COULD become one for other customers.
Trailer Rental & Towing in Richardson, TX at U-Haul Moving & Storage of Richardson
Moving to or from Richardson, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Richardson, TX 75080 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Richardson, TX
Cargo trailers in Richardson, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Richardson!
Utility trailers are perfect for towing large or oversize cargo in Richardson, TX 75080. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Richardson provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Richardson, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Richardson, TX online today!
Trailer and Towing Supplies
Hi, I have used you guys multiple times in my moves between apartments and cities and overall have received great support and no issues. I decided to go with you guys again on this basis but this time has not been as smooth. I have been patient through experiencing issues with the original truck not being available at the time and place I requested it, calling and getting it resolved that morning which took 45min to an hour, to not having an appliance dolly available when I needed it and then having to go back to the store when they opened to pick it up to now being inconvenienced by being overcharged for the errors in your system. This has not been a good experience with you guys, unfortunately. As I called UHaul while I was returning the truck and submitting the info and pics via the app, I left a voicemail with UHaul customer service mentioning that I did not have 2 dollies; only the appliance dolly. I was told I would receive a call within 48 hours of leaving the voicemail but have not spoken to any one as of yet. I ONLY had the appliance dolly as I required it to move a fridge. Can you please rectify this situation so that I am not charged the $7 for the additional dolly? This would be much appreciated. Feel free to call me if needed at 281.686.2063. Looking forward to having this resolved as soon as possible. Thanks and kind regards, Jomar Sharp
Very quick to get in and out of locations. Front desk personnel very friendly and gentleman who connected my trailer made sure it was secured safely and that all connections were correct. He did a quick walk-thru of each part.
You guys are amazing. I'm so happy with the service and prices. Boooooo to BUDGET sorry but I have to say it, had a horrible experience I thought I was going to have an anxiety attack but I went with you guys and help me 100% THANK YOU!!!!
There was only 1 girl working counter and it was busy. Makes wait time too long. Otherwise, it was all good.
They were friendly and helpful. However, I had 2 issues that I think would have made my experience much better. First, there was an orange light on the dashboard (a trailer/haul light), which I didn't know what meant and asked an associate. They just told me that sometimes the trucks are faulty but should be fine. When I was almost done with my trip I noticed the button which turns this off, which I think an associate should have known about. (Especially since it was raining and it says to turn off when roads are slick.) Second, I was told where I could deposit the key for afterhours turn in. I was also told where I would go online to turn in the truck. However, I was not told that I needed the key until I had completed the online check-in, since I couldn't take photos of the gas gage nor mileage without it. So I was stuck leaving the truck at UHaul and going back in the morning to do make sure it was turned in properly.
Make it clear that pick up for a one way rental cannot be picked up from the app. Pointless trying to skip the line if I still have to go inside.
The drop off location was better than the pick up location.
They called the police to take me out of the store Is that what I pay for?
Wash the truck before the customer picks it up it was very dirty, a lot of dust and dirt, the inside was ok though. Friendly staff.
No Complaints whatsoever. The young man who took care of the paper work was efficient and easy to talk to. Got me out the door in a minimum of time. Drop was also easy, the young lady was outside waiting for me and had me on the road in no time at all.
Great customer service!
The tall young man who took care of my reservation did not greet, seemed to be burdened when I requested to walk around the truck to make sure there was not damaged before we drove again and kept mumbling every time we attempted to talk to him. I have rented from U-Haul and used different services but never encountered someone who was less than motivated to assist, however the rest of the staff was great and eager to respond to question.
Dakota was the best. Professional and accommodating.
Every employee I worked with was great. From the pickup to the return drop off was smooth and fast.
Staff was very helpful and courteous. Price charged was very reasonable. Smooth process.
I had reserved a 10' box truck online a few days prior and when I arrived the truck was out front and ready. Upon returning, it was painless and fast. I wasn't there for 2 minutes when they told me my remaining costs and I was out the door
Improvement is needed when you return the vehicle. the guy was concerned about what he was texting on his cell phone and ignoring the questions I had.
I have already recommended this site to other friends. Keep up the great work
I wish I could get a refund for the hassle this place made me go through. Improve by hiring better people.
When I filled up gas for the truck I used so I could return it The truck's Gage was messed up, it didnt show me that it filled gas more than what i should fill it up to until the last moment, the gage indicator should be in the middle as I got it but suddenly it jumped to almost 3/4 of the tank, i tried to talk to the guy in there when i was returing the keys he said that he can not give me a reimbursement for the extra fuel because its my problem He refered me to his co worker and he told me check with the one who gave you the truck 9 hours ago and i didnt get any money back!!
Nothing. Exceptional team!!
Great product and service.
Wonderful people working there
My only issue was receiving a truck with a gas tank on empty. Yes, they offered me a $20 rebate to add a quarter of a tank of gas, but a quarter tank cost $20 so I basically did you guys a favor!