KONSTANTINO R on 8/23/2016
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good service and clean facility
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TRACY T on 8/18/2016
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very nice place
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PETER P on 7/2/2016
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All the attention and the experience were splendid.
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SUSAN S on 6/15/2016
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Very nice facility! Staff was helpful and accommodating!
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AMMON L on 2/12/2016
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Just wish I could visit my unit 24/7. Great staff, very helpful. I visites your facility about 10 times over the span of a month and was always impressed. The guys even helped me find my wallet once.
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KYLE H on 1/24/2016
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Vernon was great! Very helpful and accommodating.
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KENYA H on 12/21/2015
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The facility was easy to access.
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Betty R on 5/20/2015
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Everything went as expected. The mover we selected picked up and dropped off the U-box for us.
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GAYNEL J on 4/9/2015
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My only suggestion is for the Richardson faculty to have more help there was always a long wait when ever I went in to my POD. The area where you go into your POD could be a little cleaner.
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Hekyong C on 10/3/2014
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The four times i called uhaul I was transferred to customer service and they said that the store would call me back but I never received a call back. I finally had to go in there and talk to someone.
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TAJII P on 6/8/2014
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This location was exceptional and phoenomenal The entire staff was professional and personable empathetic and kind. Moving can be tough and they really Get It! Erle Road Storage is also GREAT!
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SANDHYA K on 5/13/2014
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Lucky Simmons is excellent as the store manager. I would definitely recommend him to anyone who is moving from Dallas.
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MAUREEN K on 5/4/2014
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The manager and staff were VERY helpful and efficient. Overall, my U-Haul experience was EXCELLENT!
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SUSAN M on 4/26/2014
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Customer service was lacking...lost the first lock I purchased and required me to buy another. After much complaint to Corporate, I was finally reimbursed the cost after a month.
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MICHAEL H on 12/15/2013
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Service was very nice
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WILL Q on 11/20/2013
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I did not actually visit this site as my movers came and delivered to this site. However my contents were received today and in good condition, so it must be a safe site.
Thanks,
Will
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DARRELL S on 11/19/2013
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It was a pleasure doing business with these folks. They made every bit of the process easy and were helpful and friendly all the way through. Thanks!
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ROY B on 8/20/2013
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Only negative is parking for both rent and customer`s car. It was a hassle.
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ANGELA M on 8/1/2013
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Everyone and everything was great! I only wish the access door had a ramp instead of a small step. Not very easy to navigate with a dolly. Besides that, the location and staff were terrific!
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DAWNYIELLE M on 6/27/2013
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worse experience ever. I will not use Uhaul again for my moving needs.
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MONICA S on 6/9/2013
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Everyone there was very nice and super helpful. And Lucky was professional and had fantastic customer service. I recommend this place to all my friends!
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KENDALL D on 5/6/2013
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I loved the services most that were provided by Lucky and Drew. Thanks
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JEFF R on 4/30/2013
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I called many times to get my box both shipped out and delivered. Staff completely ignores phone calls and messages unless they`re from corporate. Not happy with this experience.
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DARRYL T on 4/5/2013
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Box was damaged, called to have someone take pics BEFORE opened box - treated rudely. U-Haul Rep. said he was 10 miles away and what did I think he should do about it, then he hung up on me.
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CLARK D on 2/1/2013
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Staff was extremely helpful.
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