I rented a truck and trailer, that I reserved a week ahead online, and the pickup for my trailer was changed to a location exceptionally out of my way. Costing me time and fuel. I reserved an appliance dolly, but was not told they can not be reserved and are on a first come first served basis. My truck was given to me with a completely empty tank for wich I was credited gas money, but that went to the fuel that I returned the truck with, so I was solely left with the inconvenience.
Jeremy G
Sanders Auto Parts
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richlands, NC 28574
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent service at Sanders
MARCUS BI booked a 20’ truck and Appliance Dolly to be picked up 3 miles from my desired location. A couple of days prior to pickup U-Haul changed my pickup location to 18 miles from original pickup location. I received a message 2 hours from pickup time from Semper Fi Storage that they didn’t have an Appliance Dolly. I called U-Haul, they changed my pickup location to 31 miles from my original desired pickup location, by this time I am in route and NO APPLIANCE DOLLY! And Check Engine light on from moment I cranked truck. Rent any other brand than U-Haul!
Julie BWhen checking in it was a hassle none of their systems worked. The guy was unprofessional.
ANDREW BSmooth and seamless drop off.
Carmelita O