The truck wasn’t dirty but had a weird smell in the cabin. The door was also very hard to close.
FOREST A
Shell Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond Hill, GA 31324
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Pay a little more attention to detail on the vehicle cleanliness.
Robert MI returned the vehicle a day early and just received a bill for an extra day. The person that I returned the keys to at the Shell gas station (there is no real rerun location for the vehicles it is literally in the gas station with no signage or indication that this is a U-Haul branded location - only had trucks along side of the gas station) did not provide a receipt and was extremely rude and unhelpful. I rushed my unpack and ran the truck back a day early and it is very disappointing to have this kind of service. I had to take a Lyft to get home so I do have proof of my return. I did call the 1-800 number and the woman that helped me was excellent and hopefully can help to reverse the charge. What started as a great experience ended very badly.
DAVID RHe should be 5001 closed or needs redirection if remaining open. By the way, he intended on keeping my appliance dolly inadvertently left in the truck and removed a large portion of the blankets and denied it. I have pictures
Susan WCustomer service was horrible! When I went in to return an item the guy at the counter said he would check it in and then weeks later they claimed I still had the item and tried to charge my credit card for fees that I didn't acquire
Tywana M