No moving blankets and appliance dolly; paid for this service when I confirmed reservation on the UHaul website. Day of pickup this was not available
Frederick C.
Shell Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond Hill, GA 31324
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Customer Reviews
- 4.0 Average Customer Rating
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The pick up location didn't have the added equipment I ordered No Dollie's or enough blankets
Lacey S.Have the equipment at the location it was rented from, or transfer it to the branch for the customer. We had to find a ride to drive an hour each way to pick up/drop off, when the location we originally rented from was walking distance from our office, this was very inconvenient. It would be helpful at reservation to know options of alternate locations with the equipment requested at time of reservation, so we, the customer, can pick the alternate location, not by finding out the assignment of pick up via text on the day and time of pick up that we would have to find a ride to an hour away for our truck. Thank you.
Scott E.This guy was great. Very helpful. Great customer service.
Wesly B.Get better agents because the one got our truck from charged us for an extra day and and we only had it for one day.
Tyrone B.