Trailer Rental & Towing in Richmond, VA at U-Haul Moving & Storage of Scott's Addition at The Diamond
Moving to or from Richmond, VA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Richmond VA 23230 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Richmond, VA
Cargo trailers in Richmond, VA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Scott's Addition at The Diamond!
Utility trailers are perfect for towing large or oversize cargo in Richmond VA 23230. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Scott's Addition at The Diamond provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Richmond, VA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Richmond, VA online today!
Trailer and Towing Supplies
Timothy S. on
One girl behind the counter was taking her time with customers while others were waiting. No sense of urgency. The other girl was literally running trying to deal with customers waiting. I also did not realize that U-haul had changed the pick-up location. I had picked a different location for pick-up that was convenient for me. I went back and reviewed the original T&Cs and saw that this could happen. You should be more forthright in stating this up front and not hidden in fine print. Too easy to miss.
OMAR A. on
Not a thing, staff is great
Alexandra M. on
The customer service was awful. My husband was asked to push the trailer around the parking lot on a trailer dolly after it was unhitched because the staff member didn’t want to do it. I complained to the manager the next day and haven’t heard back. Very unprofessional and will be seeking a full refund for having to do someone else’s job for them.
sydney dodd F. on
Had to wait 15 minutes to see an agent because there was only 1 agent and she was handling a disgruntled customer. When I returned the truck after 45 minutes (was given a 2 hour window) the agent was happy because they had someone that needed a truck but they had no more trucks. Then agent said my fuel level was out of the range and tried to charge me $8.00 fueling fee. I had driven 8 miles and gas was at $2.03/gallon. I protested and your agent finally relented and took the fee off. What is it with you trying to squeeze a customer out of every dime. Second time in a row I have had poor experience with your company. Might need to try another company.
Charles B. on
The 26' truck was not cleaned from the accumulation of snow and the movers spent at least a total of 40 -45 minutes digging the truck out of icy corners to maneuver to the storage unit. That was time that I had to pay.
Jessie J. on
The staff at this location are top notch. Went to rent truck and waiting to meet movers, I forgot my phone, movers went to wrong location. Total disaster in the making. The young woman working that afternoon let me use her personal cell a few times to get the move back on track. Helpful and sympathetic and kept me from a meltdown. Thank you for going above and beyond!
margaret b. on
Everything was handled very well by the U-haul staff I dealt with during the move. Thank you! Rob
Susan M. on
No complaints! The manager there was WONDERFUL!!!!
Brian F. on
Haven't received a receipt yet. Woman at return said it would be emailed.
Peggy F. on
This was the easiest drop off we have ever had. Kudos to the staff and facility.
eboni b. on
the back of van could have been sweeped and van was a little dirty outside. However, i understand turnaround times and prices could be affected if you cleaned and washed after every use. so i give you a 10?because service is quick and polite
DANA F. on
Tried to use uhaul.com to turn the vehicle back in but my phone didn't have enough memory to upload the requested photo of the odometer and fuel gauge. I wish I could have just left the key and had it checked back in the old way so I wouldn't have had to get up early the next morning to go back and finish up the return. The old way was better for me in this instance.
michael t. on
rented a car dolly. One of the locking brackets was broken so I had to tie it up during transport on side of road. Also due to one of the brakes lights not working we (your staff and I) switched with another dolly. At drop off point the staff member told me i returned the wrong dolly. Need help sorting out so I dont get charged additional.
Michael G. on
Rental agent Emily at this location is very personable and professional.
Darryl B. on
Have vehicle waiting in a pick up area at front of store. I had difficulty getting into my rental because it was parked so close to another rental.
Jasmine V. on
Shakira is amazing and so helpful.
Emilie K. on
Shakira was an absolute professional and I loved working with her! Honestly I would pass by other providers in the future just to work with her again- she gets more than 5 stars!!
david s. on
Can't think of anything. Place and staff were great.
Garry G. on
Friendliest uhaul I have ever seen to or rented from. GG
JESSE O. on
I didn’t rent from you in the first place. Why did you send me this email?
Luis R. on
Excellent client service. Friendly and did not push too hard on the added services. She was genuine about the other services.
Barbara W. on
Customer service was fabulous will be coming back when I need to
Justin B. on
The lady who rented the truck never acknowledged me while she was on the phone with someone whenever I went into the office, as a courtesy she could've said I'll be right with you, but instead she gave me a look like I was disturbing her and continued her 20 minute call. Also the truck I was given had a huge crack in the window, which she never walked me out to the truck to look it over with her and then I call to tell her that I noticed while I was driving had a huge crack in the windshield she asked if I had done it. I told her that I did not and then she proceeded to ask how big was the crack and I told her it was about 3-4 inches, she said they usually don't fix the windshield unless it is over 5 inches, which sounds ridiculous to me considering windshield cracks spread considering I drove about 500 miles I didn't want a rock to hit it and spread more, but she was sure to let me know that I could keep it or bring it back totally up to me. I chose to get another one In the end my u-haul replaced by another one.
Aaron G. on
When we went to pick up our truck that we had reserved online, the size truck we wanted was not available. Instead we were going to be charged for a larger truck. After much discussion with the employee working the front desk, we explained that since we were not made aware that the truck size we wanted was not available, we were not willing to pay for the more expensive truck and were finally offered the price that we were originally quoted. When we got there for our 8 AM reservation, we were also told that our reservation was not until 2:30 (despite having a confirmation email that the time was at 8 AM).
Thomas S. on
Service was great and friendly. Equipment good shape, no problems with use and turnin.