Nothing. Everything was great.Kevin B.
Trailer Rental & Towing in Riverview, FL at Darrels Garage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Riverview, FL 33569
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The customer service was amazing.Bersy S.
Darrell's Garage in Riverview Florida 5 Stars Friendly, understandable and great customer service! Support local small businesses!Angela S.
They had my pick up date wrong, even though I had confirmation. Did not know place would be closed. Had to call and wait around 15 min before someone could walk me through the process of remote key pick up. Was contacted the night before and was not told any of this.Christine E.
The location was closed. We did everything via smartphone.Lori D.
One of the Best U-Haull places I have rented from! Very friendly and accommodating! ThanksRobert D.
The location was home to approximately 30 feral cats. The smell of ammonia was overwhelming. Cat feces and vomit all over the floor. The woman that was there was not prepared for my reservation at all. The man who was told to bring the truck around had nothing to say but f-bomb after f-bomb. The truck was filthy and smelled awful. Then they told me the price changed from $39 to over $130 - insane! i needed the truck for about an hour to move furniture. I returned the truck to the Gandy location which is always on point.Kimberly J.
Poorly lit for after hours returns. Unclear where to park truck. Had to call customer service the day after returning our truck because it was showing it hadn't been received.PATRICK H.
wireless/connectivity problems using the UHaul app took a long timeMary G.
Everyone was kind and courteous. Waited for me after hours. I was running a little late.FERNANDO A.
Help me out by detaching the trailer. I told him about we couldn't run during the nighttime Because of the night lights of the trailer wasn't working. He told me that he gets many like that! He said that he never let anything go out that way.Mark H.
Great location and helpful staff! I felt safer that a mechanic (shop owner) helped me hookup the auto transporter and load my car! Everything went smooth on the way to my destination.Victor M.
Very nice rental and equipment. Will use againClayton B.
Brakes were shot on the truck I rented. Office smelled like cat urine and there were cats all over the place. Inside and out. I was so worried about checking out condition of truck and the fuel level that I didnt verify the mileage. They got me for 50 miles but it never happened. I used less than 7 gallons of gas and that was because I didnt know how to turn off the tow/haul light. I take ownership for not taking a pic of the odometer but the mileage was wrong at the start. Be aware and beware.Denise M.
They removed equipment that was on the reservation without contacting us to let us know or even leaving notes on the reservation so we knew ahead if time. The truck was in mediocre shape and we had to spend almost 45 minutes of our 4 hour window picking up the vehicle and trying to find out where the equipment was. The equipment that was removed from the order was visible inside their locked building so we don't understand why it was removed from the order. We will not be using them or recommending them ever again.Michael S.
Great serviceYves C.
Such an easy and seamless process! Thank you!SHEILA W.
Excellent & helpful person at drop off locationMarcia S.
Thank you for your service, I'll definitely rent from you again.Julio S.
They charged over $100 for a 30 minute U-Haul uUse.craig C.
I had an appointment to pickup at 9:15. Worker was late coming to work so this delayed my pickup. Worker very courteous and helped attach trailer to my hitch. This location needs a thorough cleaning, the amount of cats indoors is concerning. The smell of unkept litter was overpowering.Courtney W.
Canceled U-Haul upon arrival. Receptionist was 30 mins late to provide keys and extremely rude. She also charged my chard meanwhile I never got any keys.Heaven M.
Lady was very rude. Will never rent from here again let alone take a vehicle for repairs.molly C.
The lady that checked us in was really sweet and helpful but our reservation was all screwed up and it took her over 45 minutes to correct. It was not her fault but the process should be more efficient on the booking site. My husbands name was entered wrong and we had requested 3 total days but it was defaulting back to one day. She had to create a new reservation.Marc M.
Very dirty and way to many cats. Cats were playing with the UHaul truck keys on the floor.Christopher O.