Would leave 0 stars if I could!!!!! Placed my order for u-haul online and opted out of the provided protection due to living very close to the u-haul dealer. When I received my final invoice, I found that the u-haul dealer fraudulently added protection to my account without my knowledge or consent. Could not handle this with them since they were closed when we returned it. Once I seen this on the final invoice, I reached out in a dispute and they are refusing to remove the protection from my invoice, so I can settle what I owe. Truly dissatisfied with the service I am receiving, and I want to get this handled as soon as possible.
Rashun H
Jp Outdoors
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roanoke, AL 36274
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThere was just some leftover trash from the previous renter and a large matt, I assume is a furniture pad.
Melissa TOutstanding service!!
KENNETH SThe personnel were outstanding!
Robin HEverything was great
Shunta P