Trailer Rental & Towing in Rock Falls, IL at Williams Auto Body Inc
(U-Haul Neighborhood Dealer)

362 reviews

2301 W Rock Falls Rd   Rock Falls, IL 61071

(815) 622-4915

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: 8 am - 11 am

Special Operating Hours

  • 4/11/2021: Closed
  • 4/18/2021: Closed

Services at this Location:

Contact Us

(815) 622-4915

2301 W Rock Falls Rd
Rock Falls, IL 61071

Services at this Location:

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: 8 am - 11 am

Special Operating Hours

  • 4/11/2021: Closed
  • 4/18/2021: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Rock Falls, IL 61071

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

362 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Nothing, was in and out of there in no time.

Brian E. 
Rating:
5.0

Great group of people very helpful

DEBBRA F. 
Rating:
5.0

Perfect

JOHN T. 
Rating:
5.0

My only gripe was that I chose a location close to the moving & storage location & then uhaul called to say no truck was available there. It added several miles on to my trip & in the long run it added a higher price & it was not worth the upgrade to larger truck.

Debra L. 
Rating:
5.0

Robert was great to work with and very helpful.

Katie W. 
Rating:
5.0

Excellent customer service!!

WILLIAM O. 
Rating:
5.0

Awesome people they got us a truck in a pinch. When other locations couldn't get us one.

CYNTHIA R. 
Rating:
5.0

Robert was great to work with and very helpful and friendly.

BRIAN B. 
Rating:
1.0

He was rude. Didn't know the millage and charge me extra. Plus charged me a 15 dollar environmental fee whick I was told was only a dollar. Cussed and my crew and snatched the keys from them and then threw the paper work at them. Said the truck was dirty and dusty when we dropped it off yet it was rhY way when we got it.

Jasmyn W. 
Rating:
5.0

Possibly increase your fleet of trucks and variability of sizes in this area. We did get a truck but it was the only one available and way too big for our needs. Overall great experience though. Thank you!

GREGORY W. 
Rating:
5.0

Uhaul is so well known and trusted because they are the best in the industry. Far surpassing all others. You can't improve perfection.

James P. 
Rating:
5.0

The man I spoke to a Williams was outstanding. Above and beyond service

darla D. 
Rating:
5.0

Everyone was friendly and professional. The experience was quick and easy.

SHAWANA M. 
Rating:
5.0

Because I was told that it had almost a full tank of gas ⛽️ which when I got in the truck Friday and left the uhaul rental place it was only at 3/4 of tank and we got charged for gas ⛽️ which we should not have I would like someone to call from headquarters so I can discuss the situation we dealt with my name is Doug Hartman my phone number is 8152131417

Douglas H. 
Rating:
5.0

This is the epitome of a great overall service experience a True Professionalisms and costumer oriented business mindset should aim to achieve every time, with every customer. End of Story! To be the best anything else is baloney!

KEVIN A. 
Rating:
5.0

Truck was very old, leaked water into the cab, engine knocked like crazy, oil pressure all over the place on the gauge, truck shook driving down the road, brakes were very bad and made a noice anytime you braked or put your foot on the brake.... truck needs to be retired, passed its day for sure. Location was great I picked it up from, very nice guys there.

MATTHEW S. 
Rating:
5.0

Easy Peasy

Belinda B. 
Rating:
2.0

Very rude after rental, called and complained and stated should have charged more money

Jason B. 
Rating:
5.0

Robert was very friendly

BRENT D. 
Rating:
5.0

A problem developed during my move that had nothing to do with the truck I rented. The folks at William's were most understanding and worked with me to resolve my issue. Great Customer Service.Thanks Robert!

CHRISTINE R. 
Rating:
5.0

Make improvements to your website. I had done it all online so I was suppose to follow the directions on your website when I got there. However your website was not working correctly and wouldn't load the pages I needed, it keep sending me back to the first page. It's a good thing Williams Auto Body still had an employee still there even though they had already closed or I don't think I would have been able to pick up the van. It took nearly an hour to get this all straightened out. Location awesome, Uhaul website, not so much!

Pamela H. 
Rating:
5.0

Excellent experience quick and pleasant to deal with. (Truck has slight vibration above 50 and didn't seem to idle very smooth but operational and worked fine)

Devin F. 
Rating:
5.0

The costumer service here has been amazing. Every time I have rented a moving truck from here, they were reliable and excellent to work with!

Aaron D. 
Rating:
5.0

Did not like that we had to pay an extra $117 for a uhaul leaving Illinois going to PA. Rented same uhaul from PA to Illinois just a month and a half ago for $117 less.

Ronald T. 
Rating:
5.0

Great experience and very nice staff!

jamie F. 
No reviews have been submitted for this location.

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