Make you take lots of picture. I got charge for extra fuel gallon. Been using uhaul for awhile. Never had gasoline charges.VINH Q.
Trailer Rental & Towing in Rosemead, CA at Stor Mor Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Rosemead, CA 91770
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 5.0 Average Customer Rating
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When I got this truck, it was extremely dusty. I spent a few hours to clean up before I load my personal belongings. I reported it to the clerk at the storage, she said that window cracked open during the Hot days before I rented. They didn't aware that inside was so dirty.KYOKO O.
Keep up great workJOEY D.
Girl in the office is great. She's nice, helpful and cute.LAURENCE L.
Upon returning our Uhual vehicle, your staff, Daisy, was attentive and great. She greeted us with a smile and was very helpful. We ordered extra pads, not knowing how much we needed for the move. We ended up only using 2 bags, instead of all 6 bags. Daisy helped us get reimbursed for the extra 4 bags that we did not use. I would definitely recommend renting from location.MARINA N.
Customer service was excellent. The ladies who work there are so nice and helpful, I really felt cared for. I made a mistake with my reservation but they were so nice and accommodating. I really appreciate their helpROULA M.
You guys did a great jobKai D.
continue same service polite and professional. thank you, Erick MerinoERICK M.
Daisy, the rental coordinator at the facility was amazing. Super friendly and helpful.Steven C.
The people there was very helpful. They even waited for me to return the truck Thanks again for your helpDOUGLAS G.
Dont want to be to picky. Van could use a wash and cargo area was a little dirty.DARIO Y.
Excellent customer service and very quick. Thank you.SEAN O.
The Checkout experience was a disconnect. The web app didn't give me a combination number to get the key during the self checkout steps. Other than that and losing 30 minutes, it was great.Bruce O.
Phone use for picking up Uhaul was a bit confusing.denise L.
Great customer service.Norma S.
My reservation got canceled, due to your closure on thanksgiving day, without any notice. It would be fair, at least I should be notified. I have to reserve an extra day to get my reservation, be able to process. As for the 15' uhaul truck I'd reserve. It would be great, for safer of driving at night, to have brighter light.thach H.
Honestly the customer service was not very helpful. We were not directed and guided on the self mobile check in and out which ended up costing us an additional 20-40 dollars. Wish UHaul was more clear from the beginning about these fees. It felt like we were tricked into a seemingly affordable option only to find out that we had to pay a lot...Sarah I.
excellent customer service! checking in was easy and the van was brand new and in excellent condition. drop off was a breeze as well! can't say enough about how pleasant of an experience this was! highly recommended!!Michael L.
At first I made reservation for cargo van for next day she first said it will be transfered over to other spot the wait there was so long only one employee there was a line then they said it was never transfered over to there spot so I had to go back to get the van when I returned it to spot I owed 26.00 more so she said go to the other spot they take cash so there were two guys and only one could do my transaction so I waited and waited then he goes takes customer out to back to urned around there were others behind me they were getting inpatient so they went out to back to find him he was goofing around with other guy while we were waiting patiently but then knowing I was next this man pulls up needs propane he waits on him first I had a fever sinus cold I was very sick when he did Waite on me he says nothing was ever put on hold for my money so I got up and left told him I'm going to deposit cash in bank call me when u take out bottom line is that you need to hire responsible people to work at these placesLiza V.
I always find Van's and trucks with windshields not cleaned.Asaad M.
Michelle was a cutie,LOLTony G.
Friendly staff very helpful.naomi H.
I was promised with a credit direct from U HAUL has of today nothing happens. Credit promised because I made my reservation online and then a day later I received a call U HAUL let me know that my pickup will be in a different location. Your rep told over the phone that U HAUL is goin to issue a 10 credit. It never happen.CARLOS ALBERTO F.
Both young ladies were very helpful, courteous and easy to work with.Cheryl J.
My initial reservation was at the u haul on Rosemead. They staff at the Rosemead location was awesome and very helpful in locating the truck we needed. They were extremely helpful.Oscar D.