There was a confusing spelling of the lock code that looked like 3 letters instead of the needed 4 letters. Don't pick a confusing spelling with a space in it because on the app it looks like just 3 letters instead of 4. To make matters worse the first customer service rep I called insisted I was not doing it right and texted a link to a video which did not help me at all. I called again and they finally believed there was a typo/bad spelling on their end. I wasted like 40 minutes in all this.
Denise D
Fashion Live Furniture
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in El Monte, CA 91731
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Customer Reviews
- 5.0 Average Customer Rating
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Very vague instructions for leaving truck after hours. I did not know where to park and leave the truck and customer service line would not pickup.
Jordan M