From the beginning, it was a nightmare talk to corporate. They straightened everything out. They gave me a location where to pick up the truck because they were closed on Sunday. They said they would pay for the second day after everything was straight. I took the truck back I called corporate back and they said they didn’t know what I was talking about And to give them 72 hours to figure it out so hopefully they will and I will be reimbursed for some of that bill.
VALERIE G
Stor It 4 Less
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rosenberg, TX 77469
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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My rental experience was actually very good , everything happened on time and exactly as it should have been … the lady that assisted me was very knowledgeable and prompt . It was a good experience and I would use them again
Robert CThe location, the cleanliness, and equipment was amazing. BUT....your employee Susan was rude and unprofessional. I was trying to get a understanding about my charges and instead of breaking everything down with customer satisfaction. She did poorly. She was all over the place with her explanation, which caused me and my husband to get upset. After 30 mins of her trying to explain something as simple as extra mileage. It could have been resolved quickly. Also she should not be dehumanizing her employee in front of me. Inappropriate!!!!
SHONTA YBigger dollies
ADRIAN GThe entire process was very smooth and seamless. I called the U-Haul 800 number and they connected me with a dealer near me and everything went smoothly from there.
OSCAR L