Wrong key was in the lock box. Had to call to get access to another lock box. Please be careful when providing customers with keys and instructions. It took about 15-20 minutes of extra time to get it straightened out.
David H
Shattuck Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saginaw, MI 48603
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Lisa was very helpful when picking up my one way rental. Thanks!
DAVID MNot very professional to have a person that has not done the check out procedure to have to figure out without a personal representative. Pretty ignorant
April FThere were moving blankets piled in the back of the truck, truck not swept out, e-cigarette left behind. We fold the blankets and swept out the truck when finished and then I was charged for over mileage after putting down I had to move from Essexville to Grand Blanc. I drove straight from Saginaw to Essexville to Grand Blanc and dropped the truck off same day with no deal. Just extra charges. Not happy especially after putting in $35 with if gas.
Kelly HNothing noted, everything was simple and easy
Aaron W