Not very professional to have a person that has not done the check out procedure to have to figure out without a personal representative. Pretty ignorant
April F
Shattuck Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saginaw, MI 48603
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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There were moving blankets piled in the back of the truck, truck not swept out, e-cigarette left behind. We fold the blankets and swept out the truck when finished and then I was charged for over mileage after putting down I had to move from Essexville to Grand Blanc. I drove straight from Saginaw to Essexville to Grand Blanc and dropped the truck off same day with no deal. Just extra charges. Not happy especially after putting in $35 with if gas.
Kelly HNothing noted, everything was simple and easy
Aaron WYour app is terrible. I was unable to figure out how to begin the process, and only accomplished it by accident. I only achieved progress with assistance or through guesswork. I called the help line for assistance, and when I finally got through to the right person, I got disconnected after fifteen seconds. On the other hand, Lisa, the agent at the location, was a gem. She called me back and gave me the help that closed the deal. I understand the use of technology these days, but bring back the customer service agents for face to face. I felt like I was only left with the option of using an app, that either I didn’t understand, or was poorly designed….or both.
Douglas RMore lightning in the parking lot
Ryon K