One of the service personnel at this location helped me find a storage unit to keep my stuff in. She also told me about the free month rental for any one way rentals I had during the last year. I had 3 and she wanted to know which rental would I like her to put the first month of free rental toward. She then spoke with my fiancÃ© about it while I was trying to unloaded the 10' truck we had returned. Now the manager has said that you won't stand by your deal of a free month for each one-way rental within the last year.
Trailer Rental & Towing in Saint Albans, WV at U-Haul Moving & Storage of St Albans
Moving to or from Saint Albans, WV? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Saint Albans, WV 25177 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Saint Albans, WV
Cargo trailers in Saint Albans, WV are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of St Albans!
Utility trailers are perfect for towing large or oversize cargo in Saint Albans, WV 25177. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of St Albans provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Saint Albans, WV and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Saint Albans, WV online today!
Trailer and Towing Supplies
First off the bed of the truck was filled with snow...it took over an hour to clear the snow so that the bed was usable. The contracted rate per mile over 100 miles was was changed at drop off from .39c to .79c. I called to inform about weather conditions and that I would be 2 hours late and they charged me for an entire day. My contract rate was $285 for a pickup truck and trailer. My final bill was $730...I made multiple calls to Uhaul's and attempted to speak with a manager with no resolution nor follow-up from Uhaul. I've rented with Uhaul's 4 separate times in the past two months and this was by far my worst experience. I'm hoping that someone in senior management will look into this matter and so right by me as a loyal customer of Uhaul.
The two gentlemen working that day were very helpful with loading my auto onto the auto dolly. It was very much appreciated.
We bought a mattress; the delivery fee was $75, and may have taken a day or two to be delivered. We simply went down the block and rented this truck, brought the mattress home, and dropped off the truck in the space of an hour; and it saved us about $25! Thanks so much!
put a spare on the trailer.
Very helpful and courteous!
Tyler Lemaster was out standing, friendly, helpful, and deserves a raise!
Tire pressure on the truck was low. The staff was helpful, but did not walk through the truck with me.
Staff not wearing masks when sign on door clearly states masks must be worn. Manager and staff very rude.
Only reason Im commented on truck was the truck rented by other people that never paid bill on truck an Uhaul had time getting Equipment back I got feed they owed paid an rented truck they already had with stuff In the truck still . Got the truck rental my name took truck people stuff out truck . Return truck same day back Uhaul I was very satisfied with the way Uhaul Management took care issues they was very professional in there job.
The man was completely rude. He ran off on his little motorized scooter and assumed we would know where to turn in the back to return the equipment where he wanted it. He just sat there once we got in the back to drop the equipment. We will never use this location again. No need for rudeness.
Nothing comes to mind. Step by step the service was Excellent from the greeting to the final closure of the contract. Looking forward to doing business with you again. Thanks for your service
The truck steering had a lot of play in it and you had to slam the drivers door a few times for it to shut completely. Other then that the truck was clean
No improvement needed
All interaction with U-Haul were good. My only issue was with the website Tried to login to return truck, kept telling me my email did not exist, when it did as I received emails confirming my information. Not sure of the issue, but was not happy about that part of the procedure not working.
Need more help the day after Christmas.
Again, outstanding service. The representative who checked me in was very courteous.
Have more people working in store but other than that y'all were excellent!!!
Fast and easy return
They work good as a teamwork. Good leadership down there.
Your website allowed me to select to check in from my mobile phone. I went to pick up the van. I could find no instructions of how to get my van, so I called U-Haul. Of course i was on hold for 15-20 minutes. Finally someone answered the phone and explained that this location is not equiped to do "mobile check in" regardless of what i had been sold on the internet site. So, I put on my mask and went in. Of course by now there were several people ahead of me and I had to wait another 15-20 minutes. My only other problem is that the tires on the van were not in great shape and the tire pressure alarm was on. They assured me it was "only a sensor". If that's the case then why not fix it. They have a garage. I am checking n/a because there is no maybe box for reccomending.
The truck was clean and was in excellent condition.
Have an easier way for customers to drop keys off when using the mobile app to return vehicles.
As big as the new place is it is hard to get into with route 60 traffic. Not sure what can be done.