You on line return process is annoying. Charging a convenience fee if you don’t fill on the on-line stuff is absurd. Trying to eliminate people from the process just doesn’t cut it. I also don’t need to be reminded to fill it up and return it to the place I picked it up. Perhaps your employees need that. As a customer I don’t. The woman who checked me in and gave me the van was personable and attentive. Your digital experience sucks
ALAN D
In Towne Self Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Charles, IL 60174
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Shannon & Ben were both so helpful and nice. The facilities were clean, very impressive. Loved the indoor unloading area. Check in was a breeze!
JOSEPHINE CThe customer service representative was excellent, very friendly, thorough, and just an overall wonderful experience.
KRISTINE PAttendant was very helpful and courteous. Always a pleasure to work with her.
KEITH WExcellent van and customer service.
MARY M