The wait was a little excessive (20 minutes) before even making contact with the representative. I was the only customer on the premises. The property conditions were dirty and cluttered. Upon finding the rep, his customer service was very good.
Lane P
Auto Solution Sales & Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Cloud, MN 56304
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The pickup location closes and has a locked gate. Keep this in mind if you leave your other vehicle overnight.
Denee NMaybe have the trailer already hooked up for pickup. Overall it was fine, though.
MICHAEL BCenter I returned the vehicle at tried to charge me an additional $145. He lied and said that I did not fill the fuel.
zack nWould you like to hear the REST OF STORY???? Our Original reservation was for Cold Spring, MN (Next to the Dairy Queen) which was about 15 minutes from our location in Eden Valley. Uhaul changed the reservation to Foley, MN ( a storage facility ) which was an hour from our Eden Valley location. When we arrived there were no trucks !!! Not even an office to inquire about a truck! I called in and was sent to St Cloud , thirty minutes back towards Eden Valley. Although the truck was clean and ran well to AZ the experience left me with a very bad experience with UHaul! I believe it all started because they wanted me to hook up a trailer behind the 15-20 foot truck from somewhere in Minneapolis or Colorado and bring it with me and when I said "no" all the trouble began! I am a 63 year old man traveling alone across the country to move my 82 year old mother and I am not a professional truck driver! I didnt feel like it was a good idea to haul a trailer. Would I recommend UHaul to anybody probably not!
Ronald H