The trailer itself was fine but I do have a couple of areas for improvement. When I booked the trailer, I received an email stating that my 2016 RAM 1500 towing capacity was unknown and that I had to go to a U-haul location to have my vehicle inspected prior to getting the trailer. I called Bee Line in St. Joseph, MN and they had no idea why they needed to inspect my vehicle. When I dropped off the trailer at the same location, they did not come outside to check it in and they said I didn't need to do anything. When I got home, I logged into my account and it said there was a whole process to check in my trailer and I had to be on site due to geolocation and photos. Seems like better training could be provided to improve the overall experience.David P.
Bee Line Service Center Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Saint Joseph, MN 56374
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- 3.5 Average Customer Rating
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They were fine. The parking was difficult.Cristina B.
We were not sure we were in the right place. We got there 1 hour early. I went inside to look for help. The persons hands were full of grease. He said he was expecting us. He also was very rude, he said where are the keys. I had gone in to find out if we were in the right place. I was told to fill up the gas tank 3/4 full when we returned it. That is what we did. The tank was only 3/4 full when we picked it up in Lakeville. I was charged $29.96 by the U haul drop off place for Fuel charge. I should have not been charged that. The tank was not full when I got the truck. There must not be any communication between the 2 U Haul places. I should get a refund of $29.96.PATTY G.
Great experienceRodney G.