I swear U-Haul should remove these absolute bafoons from giving any rentals out. If I could give it zero stars I would. If U-Haul tries to make you pick up here. Tell them no. Their main store is right down the block anyways. DO NOT ACCEPT TO RENT FROM HERE. Thank god I called them and they knew how bad this place was from the get go. The people inside were going to call the cops on me instead of giving me my rental like a normal U-Haul pickup. Absolutly nuts. Call U-Haul, or call Keith who helped me (314) 337-0293. Again the people on the phone got me out of there in a normal way. This place sucks so bad.
ERIK W
Salama Supermarket
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Louis, MO 63103
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Customer Reviews
- 3.0 Average Customer Rating
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Make sure when people reserve ahead that the truck they order is there i recieved no email or contact that a 10 ft was not there after I had confirmed
DEBRA MI never went inside this location. Person came out and helped ensure I backed the trailer into spot and quickly uncoupled and checked me out. I only saw a couple trucks and one trailer when I dropped off the trailer. So based on not much selection, I wouldn't recommend unless it was close and had what was wanted.
GEORGE LI was not happy with having to pay a $107 fee at the end. I didn’t know I would be charged for cleaning.
Tanesa BVery unsafe location. Due to truck availability, I was transferred to this location from the downtown store (where I went to get supplies - they guys at the downtown U-Haul are great!) The in-store (grocery, vape, drug paraphernalia, etc.) clerk was no help. He handed me his cell phone to talk to someone else that had my rental information. The furniture pads I rented were laying in a pile on the floor; I had to fold and count them out myself. There was one group of pre-bagged pads - I asked if this was a dozen and the clerk said yes. It did not even have a half-dozen in it. DO NOT USE this location.
John K