Pick up process through the web site made picking up the vehicle very difficult.MAUREEN M.
Trailer Rental & Towing in Saint Louis, MO at U-Haul Moving & Storage on The Hill
Saint Louis, MO 63110
(S of I-44)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
One-Way and In-Town Local Rentals in Saint Louis, MO 63110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Air conditioning in the lobby doesn't work. Security at the location does not seem great. The store manager was very courteous and helpful, though!Benjamin K.
This crew goes above and beyond every single time I go in, which is about every other day over the past two weeks. Christina runs a tight ship and it is greatly appreciated by me and mineSean B.
customer service was awesome!Milinda O.
Nothing everything was fine and ready to goMary E.
Great service and staff. Vehicle was really clean and ready for me when I arrived.Cameron P.
The hand truck (dolly) that we ended up with was mostly broken. The wheels barely moved and the belts on the treads were broken. They kept falling off the track. Moving is a stressful experience before you have to deal with equipment that cost $20 for 5 hours that is broken.John N.
Monty was very friendly, went above and beyond for usPRECIOUS H.
everything was finecathy E.
Uhaul has always done week by us. Thanks BobPatricia G.
Great customer service and friendly staff.Keith H.
Great customer service from Christina. Van was ready and waiting for me, and sanitized.Jane A.
Everything was goodLYNN W.
All was great. Professional, prompt, and courteous.Kevin D.
Not a single member of the staff was wearing a face mask when I picked up and dropped off my uhaul. Everything else was fantastic, unfortunately, I did not feel comfortable due to the staffs lack of protectionAbigail L.
Everything was very smooth and easy. I highly recommend this facilityLUKE D.
It was pretty dusty in the back of the truck, and there was a random shovel that someone had left in there. The dolly wasn't secured, so we started driving and it was clanging around in the back. Other than that, no complaints, and it was nice to do mobile pickup and drop-off.Noelle J.
Had trouble with using the online tool when picking up and dropping off. It was a frustrating experience. When picking up the uhaul, I entered my drivers license and it wouldn't accept it. Had to use my wife's license to get it to work. Then, they needed an alternate contact and my wife wasn't "reachable" they said. We weren't sure what that meant but it was frustrating. Then, when dropping the truck off, we weren't able to select a credit card in the menu. Had to turn the phone to landscape mode in order to get the dropdown menu to work.Addison E.
Not have the customer call out their credit card number information with other people present in the room!!Bennie W.
Not charge for two utility dollies, when only one was issued. Phone service is bad in that area. I was not able to complete after hours return.MICHAEL T.
I took advantage of moving help you promoted in your site. This was nothing but hassle ; and I will never utilize them ever again. Once required info is posted, and fee has been charged to personal account; everything else is pretty much a crapshoot. Movers don't answer their phones when follow up call is made, or if lucky enough to get a confirmation, they may not show up. You pay this fee; and then they dont show up for work. Who has that kind of $ where you must keep searching for a mover who'll at least show up! The outfit I got, I feel, took advantage of me. They didn't get in a hurry about anything. Not all of my big items were moved to new the new apt. 3 people- 3hrs. and here to work! ! No excuse why 2 strong men couldn't have fnished loading what few pieces of furniture I own in that amt of time!!!Barbara C.
I was completely blown away at the remarkable and friendly service Cathy displayed. She went above and beyond to make sure the rental was a very good and complete experience. She explained everything and asked if there was anything else she could do to assist. I am a service customer specialist. I teach customer service skills to organizations. She was EXCELLENT.Kevin A.
i had to call multiple times and have changes made that should have been done from my initial call when making reservation...Also moving location further away from where pick up was supposed to be made it more difficult and overall just a poor experience and since i cannot see my final bill but adding service charge to mileage due to UHAUL moving pick up spot is really crazy and i would not recommend to others and hopefully you all can learn from this txt that multiple calls and followup's to make sure this trip happened for my Daughter helping my Son who has cancer move is just unacceptable...thanks for listening if you read this at all? Ron EvansMisty M.
Better and more polite customer service. I needed help and was ignored and told to use the app even though it wouldn't work. Check in and pick up took almost an hour and her attitude sucked. Another customer picked up a truck that had less than a quarter tank of gas in it and the lady behind the counter told her to just fill it up.donald H.
The van I rented was supposed to be $20, a competitive price with renting from a hardware store like Home Depot. By the time the charges are all added, plus tax, the price more than doubled. *Yes, I forgot to top off the tank, but that only added $5 to the $42 charge! Everyone was nice- I have no complaint with customer service in anyway- but I will not be renting from U-Haul in the future because of the misleading price quote.Paula L.