Parking location was confusing; no instructions were given. I had to park in a sketchy lot between the building and the railroad tracks. I did not know this until I attempted to pull it into the main lot, and had to back out into the street and move it. The personnel seemed to have no idea what was going on with the truck situation besides me parking it and taking the keys.
MITCHELL H
Auto Tech Car Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Paul, MN 55104
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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It was very unclear where the trucks were parked; we had to call uHaul to get clarity. Better directional signage re: where vehicles are located and where the lockbox for keys is would be super helpful.
Lyla BThe cars are located behind the building where it very hard to find them
MEKONNEN DIt was really hard to find the parking lot where uhaul trucks should be dropped off. I had to walk around to the backside of the building to find where the drop off location is. And it isn’t obvious because the drop off is only accessible right next to the train tracks.
James GI initially had a reservation at one location, called ahead and showed up on time for them not to have any rentals. They were rude and offered no solution but for me to call customer service and fix my own issue. I will never reserve a rental at that location again. The manager was rude, the workers were rude and customer service could have cared less. I have rented plenty of times from this company and never have I ever been treated so rudely. FYI the reservation guarantee is a complete joke and waste of time.
Brandie C