The pick up and drop off went smoothly and it was nice the hotel had 24 hr staff
ESTELLA E
Days Inn By Whyndham
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salem, IL 62881
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I had an issue with the size of the trailer. A 6' x 12' should be 6' wide, but due to the ramp supports it measured 4'-9". My fault for not looking. I contacted the number given on my brochure. I talked with a lady, and she was very helpful. She sent me over to another lady who was also very helpful. I contacted another location about getting a bigger trailer and had it scheduled. The lady transferred me to a gentlemen who was the most unprofessional arrogant dick head I've had the honor speaking with. He was completely disrespectful and offered 0 solutions. I explained to him my issue and he kept being an asshole. He ended up hanging up on me, so I dropped the trailer and bought a new one in the town of the drop off. I will never use U-HAUL in the future. 1 bad employee can ruin a company, if this person worked for my business I would have fired him on the spot!!!!
JEREMIAH PWhen paying my initial payment by my Visa banking card someone at or affiliated with the U-haul system there in Salem hacked into my account and opened a joint account with my information and added their name to the account and caused my bank to freeze my account and my wife’s account causing a financial crisis. Thankfully the fraud department at the bank caught this in time, the person had later tried to move all my funds into the account they opened.
BRADLEY FI rented from the Centralia because I like the staff and the equipment I can't say the same for this place they didn't have what I needed to rent the equipment
ANGELO TAgent change my one way reservation to local reservation and the date of return. Took over 1 hour correct the contract. And no apology from the clerk. Manager corrected everything and was apologetic about mistakes made.
STEPHEN O