The experience was what I expected. Walked in. Gave my name and keys were given to me. Dolly and moving blankets were ready. Process took about ten minutes. There were three beautiful dogs to greet you. They were very friendly.
RANDALL A
Salem Security Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salem, OH 44460
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Called U-Haul Customer Service after attempting to rent a 6x12 trailer online. When I tried to complete checkout, the trailer became unavailable. U-Haul indicated that a trailer was available at the Salem location.......but I had less than 1 hour before the location closed! Yikes! I took off and made it to Salem with minutes to spare! The only suggestion I would make......State that the rental facility is NOT the storage facility! I had to turn around and cross the street for the trailer rental business. The gentleman at the facility was closing for the day, but he stayed and processed the rental. This has been an exhausting ordeal for my sister and I as we have made 4 trips to Ohio from Texas (over12,000 miles) to purge our 91 year old mother's house and move her to Texas. We purged 70 years worth of "stuff" This is my second U-Haul trailer rental. I have also been trying to maintain a low-cost move for her. Thank You for all of the assistance from U-Haul!
DIANE SI reserved a 10' truck 10 weeks before the date i needed it because there was a very strict timeline for me. When I went to pick the truck up they stated if I wanted that size truck I would have to drive an hour to pick up in Warren, Ohio. I had just drove 12 hours to get to Salem, Ohio. They said the only one way truck they had was a 20' truck. When I arrived the truck was parked well away from the office. By the time I started the truck the employee was almost back to the office. The trucks exhaust pipe was broken just behind the cab it was very loud. I honked to get his attention he held up his phone to show he was busy. I called when i got to my load location and he would not answer the phone. I drove 12 hours to SC with a screaming truck 2 days later my ears are still ringing. Today I need to make A doctors appt. for my ears. Absolutely terrible experience.
JAMES JQuick and easy service,
JAY SI have not one compliant! I might go back to act like I want to rent a truck, just so I can play with the dogs again! Seriously though everything was perfect.
JOSEPH E