The truck had a huge puddle of standing water in it. I was handed the key and told to go get it and not advised of anything. Poor customer service!! This was my first and my last time using uhaul!! Such a terrible experience!!
Trailer Rental & Towing in Salem, OR at U-Haul of South Salem
Moving to or from Salem, OR? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Salem, OR 97302 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Salem, OR
Cargo trailers in Salem, OR are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul of South Salem!
Utility trailers are perfect for towing large or oversize cargo in Salem, OR 97302. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul of South Salem provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Salem, OR and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Salem, OR online today!
Trailer and Towing Supplies
Pickup was very smooth and customer service was excellent
You're doing great
My first u-haul from another location was cancelled without my knowledge and I was not notified. The guys of South Salem u-haul where knowledgeable and friendly. They saved me a lot of time and frustration by getting me a truck with ease.
the one who attended me is unpleasant. He never greeted me. this guy needs to go to seminar how to do customer service.
There was a discrepancy with the mileage. Cody quickly and professionally made it right. Now worries, no hassle! Being able to check out and back in on the phone is a major plus!
Actually cleaning the rig would be nice.
Nobody cared at this location. Also so so busy and only 1 person working..
Thanks for all your help in this matter
I had a complaint about my charges and received no response to my complaint. No one reached out to make it right and I was charged extra when I was specifically told by the worker at Uhaul that I would not be charged extra.
You should have waiting rooms at this location it takes so long
The trailer I ended up getting was disgusting on the out side. Other then that it was good. This was the second location I went to. At first I went online and reserved a trailer at a locating in junction city it said that they had the 5x10 that I was wanting but then when I got there I was told that they never have trailers there. Never was notified about anything as I made the reservation for 30 minutes after I made the reservation. Was very dissatisfied with that and nothing was done to fix that
I am always pleased with the service here. The staff is friendly and helpful, the rental process is smooth.
The truck (plate: AD78261) I used was not ideal to drive. This particular truck would not be good to give to a first time driver or one whom is experienced. I could easily over steer the whole time â€” the slightest move your hand on the wheel would make the truck shift in that direction. Also, the front end felt like it was floating. Other then that everything was great!
I rented a tow dolly on Saturday morning 12. Do you do a death in the family I was unable to use it for my scheduled trip. I returned it on the 15th a Tuesday. The employee at the U-Haul told me their computer system was down. He told me his manager would take care of the sign in and the rebate refund Wednesday morning. I come to find out that never took place and I have information that the tow dolly was actually returned today the 21st I need to get this problem resolved please
Needs new wiper Blades. It was raining hard, couldn't see road very well.
This place was spot on .very nice customer service. And was easy return very nice people would rent from here anytime. Thanks.
You can explain the actual terms of the contract to the person picking up the truck! I reserved a truck online and when my husband came to pick it up, your rental desk person simply handed him what they called a 'receipt' and sent him on his way. He did not sign anything. He noted it was weird that the truck only had 1/4 tank of gas but didn't think much of it since we were only driving a short trip in town. After we returned the truck, (ahead of schedule), the charges added to the bill were outrageous! $45.30 for 1/16th tank of gas!! In the middle of a pandemic when you know that people are trying not to interact with too many other people and aren't keen on touching items that others have touched, (hence we used the online reservation system), you're taking advantage of customers. He knew we'd be charged a little for the gas replacement but $45.30 for 1/6th tank is ridiculous. I called to talk with the desk but they stated that they have an 'extra $30 service fee' they added on. I asked why my husband wasn't informed and they said that it was in the contract. I stated that it most definitely was not in the online contract for reservation I completed and they agreed and explained that it was in the paper copy my husband was handed in the store. I said he was told he was just being handed a receipt and that if the terms had changed from the online agreement, he should have been informed of that (and legally, he should have signed something agreeing to the changes in terms from original contract for services). The person responded that they don't have to because that's 'how it's always been at U-Haul'. First of all- yes, you do have to inform a customer of changes to a contract. Online reservation is the start of the contract and you do have to disclose any and all anticipated fees. That would be like if I ordered socks from Target for $9.99 and then they delivered them and charged me an additional $5 for 'Delivery on a Tuesday' or something like that. You can't do that. Secondly, you AT LEAST need to verbally inform a customer of your fuel policy. We've rented from other companies before and everyone has their own way of doing it and your front desk should have said something about your policy. Lastly, your contract has a space for a signature from the person picking it up. My husband didn't sign it because he was told it was simply a 'receipt' for the online reservation. This is a clear attempt by your front desk staff to conceal the additional charges. I will be disputing this claim with my credit card company and emailing and calling your higher management with my complaints. We have never had an issue like this with other companies and will never use U-Haul again!
was supposed to receive a discount due to inventory issues at the Sandy/Portland Location. Brad informed me my rental would be $173.00. When I paid, my rental fee did not include the agreed upon discount price. I paid $243.00. Extremely unhappy that I did not receive agreed upon rental fee. Need to be able to get refund for difference in agreed upon rental fee.
This U-Haul was efficiently run. No improvements necessary.
Not charge them for 4 days of usage with no exchange to any bit of refund when the trip is less than a day long & all equipment is returned 2.5 days early.
We received the truck w/less than a 1/2 tank of gas. To refuel to a point that we did not receive it is disingenuous to say the least. To charge 40 to refuel beyond the point that we received it is just taking advantage of your consumers. Fortunately there are other companies offering the same truck rental service uhaul does. Easy fix to never use you all again.
They were the best
The young man that took my equipment was awesome. He was professional, efficient and a delight to interact ... give this young man a raise and model your other employees after his great demeanor. Thank UHaul for making drop off so easy.