Unable to pay with two cards, and the representative was unable to get ahold of U-Haul to verify if we could make that happen. In the end, we figured it out, so it wasnt a huge issue. Possibly make that apparent if it isn't to small of a group that needs it? Thank you for your services!
Trailer Rental & Towing in Salem, OR at Salem Shell
Moving to or from Salem, OR? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Salem, OR 97317 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Salem, OR
Cargo trailers in Salem, OR are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Salem Shell!
Utility trailers are perfect for towing large or oversize cargo in Salem, OR 97317. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Salem Shell provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Salem, OR and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Salem, OR online today!
Trailer and Towing Supplies
Quick and easy, nice staff.
Great help from attendant. Solid equipment that worked well.
The guys at Salem Shell were very nice and tried to be helpful, but my experience with them as a pick up location for a rental car trailer was poor. First one guy partially completed the registration online before the other pointed out that he had used the wrong form and needed to start over. When we were finally done, the same guy came out to attach the trailer to the hitch of the 15â€™ U-Haul truck I rented, and I noticed the safety chains seemed to be hanging very low. I asked if they could be shortened to avoid dragging on the highway and creating sparks - a wildfire risk - and he looped the chains more carefully. Then he said the taillight connecters didnt match, and Iâ€™d need to drive to an electronics or auto parts store to buy an adapter! I was stunned - I rented two standard U-Haul rentals meant to be used together and they were going to make me drive and purchase something to make them work?! Then I pointed out that in fact the two wiring harnesses DID fit perfectly together, and I still had to request that he stand behind the trailer to make sure the brake lights and turn signals worked. Clearly these guys are much more a Shell gas station than they are a proper U-Haul location. If you want an absolutely EXCELLENT U-Haul team, go to U-Haul of South Salem. Itâ€™s only a few minutes away and everyone there is at the top of their game.
This combo Shell station and ZuHaul store still treated me like I was a VIP when returning my trailer. They explained the charges and confirmed I was satisfied with the trailer and their service. Great folks!
It was a hardship to be moved from our original pickup location.
I had to unload disconnect the trailer myself and I was the one that had to lead the people to what needed to be done. I asked for help and the attendant said well I canâ€™t help you do it yourself. I had to unload disconnect the trailer myself and I was the one that had to lead the people to what needed to be done. I asked for help and the attendant said well I canâ€™t help you do it yourself.
Gio was amazing, knew his job very well, was polite professional and gives an experience of being taken care. Helped me with phone camera upload. You are blessed to have such an employee.
I used the truck from 1:30 pm and returned at 5:30. I drove it 15 miles. I'm charged $75. If it takes 3 gallons to go 15 miles, there is something bad wrong with truck. I also have a $40 voucher from Coldwell bankers that the clerk would not accept. He said to go to corporate.
The floor of the Uhaul box and the momâ€™s attic was absolutely disgusting. It was clearly not cleaned out well or swept out. You could run your finger across it and have a thick layer of dirt on it. We had to clean the floor with chlorox wipes because it was getting our belongings all dirty. Also, I rented a Uhaul back in November of 2018 and provided feedback about the Uhaul reeking of smoke and I had to drive 36 hours across the country with smoke smell and there were even cigarette ashes in the cup holder which I had taken pictures of when I got it and Uhaul didnâ€™t do anything about that situation either. The customer service for Uhaul is very poor and doesnâ€™t seem to care when a customer has a bad experience with the rental. If I need to rent a truck in the future it will not be through Uhaul. Iâ€™ve spent thousands of dollars in the past year renting Uhauls and canâ€™t even get a response when I give feedback.
The guys at this location were Great. Thanks Tony!
Listen, don't be rude
My reservation was messed up from the very beginning but the woman from the call center in Delaware helped me track down a open trailer in Salem. She was helpful. The guy who runs the gas station uhaul in salem was a nice guy and friendly, the problem was that I told him I wanted to return the trailer that night after hours, we agreed on a location and I went on my way. I finished unpacking and went to drop the trailer off, I checked my GPS and it was sending me to the center on nw quimby in Portland, by the time I arrived and shocked, place was closed and doesn't accept trailer drops after hours. This was way outta my was just to get to this one, it wasn't the place we had even discussed. I then call the help center and had to wait over 10 minutes to talk with someone who had terrible phone reception. It was like I was talking to somebody on Mars. She sent me 20 minutes the opposite way to drop the trailer off. Terrible frustrating. Bummed me out on father's day. Not cool
We got held up in traffic and were late for our pick up time but our technician Dan went above and beyond to speed up the check-in process and got us rented and ready to go with 4 minutes to spare before 8 (at which time he would have been locked out of the system and we would have been unable to rent.) Thank you Dan!!
Had to wait a little bit because the person helping me was not already trained on the software. Another person working the pumps had to come help.
This location is at a gas station with a mini market. I waited to speak with the agent and when other patrons arrived (all of them men and buying beer and cigarettes), I was asked to wait...and wait some more. Others just coming in were more important and when the agent finally got to me he was rude and surly. He made me and my sister take the unit off the hitch and roll it to the location because he was incapable of doing it. He didn't appear to have a physical disability and was twice my size! I would never use this location again, even for using the bathroom!!!
For us this was the closest drop off location, and not a regular U-Haul Moving Center.
I called and told The customer representative I spoke with to add another day ...(due back at 10: oâ€™clock AM) was rude! I told her I needed the truck another day because it was too late to unload everything Last night. She then asked how long I would need it, and when would I have it back? I told her it was unclear, because I didnâ€™t know exactly how long it would take to get it unloaded. She said she needed to know when I was going to bring it back, or she would have to report it stolen?!? I told her, at that point if I was renting it for another day, I would have it back before the due time. I donâ€™t feel I should be threatened with UUMV when I was doing as instructed when I rented the truck, and called if if I needed it longer...
Charges me an entire day for being an hour late!! What a joke.
This location has a great team, well organized. The problem is the parking lot is too congested to get in and out of especially with a trailer. If there is no other site who can provide a trailer then I would rent from them again, otherwise I would rent elsewhere.
The man who helped me was fast and efficient, I love using uhaul because 10 years ago when I broke down using a uhaul truck. They helped our family out, even paying for our hotel while they efficiently fixed the truck....keep up the good work
I reserved for 5:30 PM, I get there to pick up and they said I was late. They said I reserved for 2:30 PM. When I dropped off, they said I owe more money. I had to call the 1 800 # to get it straightened out. When I reserved, it asked for pick-up time, but no drop off time.
The employees are great and very friendly and helpful. I would recommend this location in an instant because of the guy that was working. Thank you for everything.
Since the rating selections do not include uhaul corporate customer service, Iâ€™ll rate it here. Buyer beware of their fuel policy! If you encounter the misfortune during refueling as I did, you wonâ€™t be reimbursed the $30 overage like I was charged. I inadvertently put in a quarter tank over what I intended because the truckâ€™s gauge didnâ€™t start moving until I pumped over the amount that I needed. Curious that uhaul has their denial of reimbursement in the first sentence of the contractâ€™s fine print. This happens a lot and itâ€™s gravy for their contractor gas stations. FIND OUT HOW BIG THE TRUCKâ€™S GAS TANK IS BEFORE FILLING! Then do the math, I asked the attendant, but he jut played dumb. I hope this help you.
Just one thing. As I told the check-in lady when I returned the truck in Denver, the left headlight was out. That I discovered the first time I used the lights, but it would have been better had the rental location checked that all lights were in order before renting it out. That said, the rental agents everywhere in Salem were helpful, polite and sympathetic to my predicament of having been allowed to book a van online for a one-way trip. Also, the 1491 Lancaster Shell was very, very busy, so I understand how the headlight got overlooked.