Moving Truck Rental in Salem, OR at Salem Shell
Moving to or from Salem OR 97317? Get FREE truck rental rate quotes at Salem Shell.
Get FREE moving truck, pickup truck and cargo van rental quotes at Salem Shell
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Salem, OR.
Cargo vans and pickup truck rentals in Salem, OR
U-Haul cargo van rentals and pickup trucks in Salem, OR are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Salem OR 97317. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Denise B. on
Even though I am giving positive star ratings for these exact locations, my overall experience with this rental was abysmal. I am not blaming the franchisees, but UHaul customer service on their website reservation system and phone call customer service. Those are the areas I wouldn't even give one star to. After 3 different reservation switches on the day I was supposed to pick up, I was left feeling furious and beyond stressed. The website that I made my reservation with on July 9 let me rent for 3 days (as needed) for the weekend. Just 6 hours before pick up, I got a phone call telling me my reservation wasn't possible and it "shouldn't have let me rent for that long". Your weekend policy of only allowing customers to rent for 24 hours is absolutely ridiculous. Increase your fleet if you can't keep your promises as your customer service phone message says. The customer service rep who called AFTER my initial "we can't keep your reservation" phone call from South Salem UHaul, was rude, aggressive, and not helpful. Very upsetting to be told that what I thought was available wasn't, and a take it or leave it attitude. "You can drive to a further location for what you want and pick it up". How about UHaul helping with the situation and getting the truck I had reserved to the location I was promised instead of making ME drive further away for what I needed?? I wish I had her name to give to you because it was pretty terrible. Around 10:30am PST. About an hour and a half before our new 4:00 pick up location I got ANOTHER phone call from Shay, a customer service rep offering to upgrade our truck for the inconvenience of the earlier situation. At that point, I don't want any more changes. I don't want a bigger truck due to our property constraints and loading up. Lo and behold, a half hour before we were scheduled to pick up our moving truck, I get a text telling me our reservation - which I did not approve- was scheduled for yet another location, even farther away for us. Yes, the significant discount was nice. But for all the hassle in a matter of hours on the day of moving, it was pretty terrible and unbelievable that I had yet another "reservation" location to pick up at. I seriously do not understand UHaul's policies or customer service. I have spent roughly $3000 over the last 4 years with UHaul. And this is not an isolated incident. I've had similar problems in the past but this was the worst. I think I'll try Penske for awhile until you can get things figured out on your website for a more accurate reservation experience, and have phone customer service reps who listen to your customers. Poor business UHaul corporate.
Kylie S. on
This location was great! It might be helpful is there was a sign somewhere that told people the pickup is inside the gas station.
Mark S. on
Way too busy. The man was on top of it and he should get major props for being so professional, but it was a madhouse.
Dorothy P. on
I do not blame the Salem Shell for a disappointing experience. After a phone call to U-Haul I rented a 26' truck, dolly and a dozen moving blankets with the truck to be picked up in Dallas, Oregon. then I get an e-mail we have to go to east side of Salem to get truck. we get there and no 26' truck and no dolly. i have to spend $69.99 to buy a dolly. The 20' truck did not hold all of my belongings so now I have the expense of moving the rest by the pickup truck load. I would never recommend to anyone to use your company. Not at all as advertised. Completely unorganized.
Samantha N. on
Great customer service, friendly, and quick.
carol c. on
A little more training time for the employees .
Robbie E. on
This is the location. I prefer to use due to its proximity to my home.
Timothy M. on
U-Haul has always been great for more than just my moving needs. They are a fantastic Company with great customer service!
DONNA S. on
the place I returned the truck was a shell station 1491 Lancaster the woman who helped me her name was Melissa and she did not know what she was doing and will rent from U Haul but that shell station will never see a dime from me ... Donna Sewell
PAULETTE S. on
everything was just perfect!
deborah b. on
It was pretty good - we got there a little early so had to wait but everyone was very nice and helpful.
James M. on
I received excellent service and highly recommend anyone to use this Shell for their U-haul needs!
randy n. on
Muddy floor Blankets and cart in back Not happy having my reservation moved by uhaul and overbooked..... Very bad business
Kerry H. on
They over charged they don’t know when u return equipment they said there was a certain amount of gas and there was not and charged me anyways 78$ turned into 135 $ !! Not happy will never rent from them again !! Even if they decide to turn fees back the called 2 days later asking where and when I was turning in the truck and I turned it in same day
Benjamin H. on
To easy - thanks!
michael h. on
The mother's attic leaked during the rainstorm and Destroy $280 worth of RC circuit boards I told the Hillsboro or-- location. Truck started overheating 5 miles into the drive home from where I picked it up at had to add a half a gallon of water into oil quarts of my own after that truck seem to be doing better it was 2 quarts of oil. Also was told at the Lancaster location located in Salem Oregon that there would be a dolly a utility dolly that I could use and it was included in my rental agreement when I got there they wanted me to go 7 miles to go get another utility Dolly because they were wrong I've had a very troubling experience with you guys and I hope that one day you guys can make it better for someone else so they don't have to go through the same things I went through thank you.
DAVID R. on
A+. Being able to fill up the tank at the drop off point is extremely convenient. Station staff who operated fuel pump was also able to process the equipment return, and even lent me a broom to help avoid the service fee! My new favorite location.
TINA F. on
WOULD USE LOCATION AGAIN
anthony a. on
Trish W. on
Clearer advertising as well as an easier rental experience. I went to the location, was informed i had to call a different location to reserve the vehicle, then had to wait almost 30 minutes to pick up the vehicle when i was told on the phone it would all be ready, once the location had the reservation, i had to go through all the same information of my identity and payment information and duration and all that with the representative at the location. Seemed redundant and way time consuming and somewhat misleading.
Raymond P. on
The wire harness was not with the trailer the person in the office did not know where I was was told that the person who rented it before me took it did not have a spare one I had to use my own trailer lights
David G. on
This is a Shell gas station so the people were very busy running the gas station and got to me when they could in between problems / customers on that side of the business.
Phil R. on
bad location with high volume of traffic and not much equipment storage behind a gas station.
Reuben B. on
the guy who helped me was great!
ROBERT V. on
We rented a truck and same day added an appliance dolly. The representative at this location advised us that that they had not had an appliance dolly in several days. Causing us to have to drive to another location to pick up an appliance dolly. Miles I am charged for with the truck rental! The staff was fine. But I will never use the location again ever or any like it.