The actual location was incredible. They were friendly, clean and quick. Unfortunately I'm unhappy with Uhaul corporate. I reserved this truck for a 6am pickup and the website went down. I was not notified by uhaul at all. I stayed on hold for an hour and couldn't get anyone. This caused a HUGE problem with my day and feel I should get reimbursed for the major inconvenience of having to wait 3 hours to pickup the rental truck!ANTHONY D.
Trailer Rental & Towing in Salisbury, MD at Salisbury Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Salisbury, MD 21804
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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More customer service representatives. I was on hold for hours trying to work out my applied discount for the alternative drop off site.Kevin H.
Can't really comment. It was late, dark and rainingVICTORIA D.
Excellent rate and great customer service.Keith C.
Tim and Angela were very friendly , courteous and professional . The trailer was a dream to load and tow . The Salisbury location on Hammond Street is my new go-to location for my trailer needs . Thanks Tim and Angela for making my renting experience enjoyable and stress free . JeffROBERT S.
Service and staff are already excellent!RODNEY C.
Reimburse for gas returned, your policy change in this area may improve your rentals and referrals because of greater customer satisfaction. If you charge for a fill up you should be ready to compensate your customers who make sure they are as attentive to your policy'sANTHONY R.
Prompt and great service!LASHAWN T.
This was the 2nd time I've rented from them. The 1st was a good experience, this 2nd time was not good. I was charged $89.10 for a vehicle I had 1 and a half hour, $25 clean up charge for popcorn in the floor that I didn't put there, $15 for gas and I brought it back on a full tank. The owner wanted to argue with me and said I was lying. He didn't even walk out with me to check the truck before I left like he did the 1st time I rented. He says they sweep and clean the vehicle after each use but thats a lie and that uhaul was very unsanitary and the transmission kept slipping to the point that it was jerking bad. I will never rent from this location again. Complete get overs!RASHEEDAH D.
Keep up the good workELIEZER D.
Nothing!!!They were excellent at getting my needs taking care of.KENNY C.
Absolute best service. All employees very helpful and extremely polite. Would give 5 out of 5 starsPAUL W.
Everyone I dealt with: Tim, Sarah, and Brenda were very helpful, attentive, friendly and processional. They also used their experience and knowledge to help me solve problems with our moving plans. They also did their very best to make sure things went smoothly despite the many unexpected challenges that come with relocating.DAVID T.
Everything was ready with no problems.Bonita J.
Tim went above and beyond to secure a truck for us even when it was our fault that we waited until the last minute to reserve one!Benjaman B.
no commentsTarlochan G.
Super service!!Piotr K.
None. All of my needs were met.Ashley M.
Everything was great. No complaints at all. Very professional and accommodating. I need an extra day and with a simple phone call it was taken care of.VIRGINIA M.
Friendly and knowledgeable service, good experience. No hesitation from renting a Uhaul from Salisbury Self Storage again. Thank you.Jennifer R.
We had a rough day leading up to finally arriving to pick up our truck. They could not have been more helpful! Although the system was having issues and the discover card system was down ( all after issues at our hotel) they were so helpful and went above and beyond to make sure we were able to get our truck, minimize our wait and help get us smoothly on our way! So very kind and helpful! Definitely appreciated everything they did to help us!Carol G.
The app needs to be updated and made to correspond with all phones..the Mobile app was horribleLiantwanette L.
Tim was very accommodatingRobert G.
Staff was extremely helpful!Steven G.