Very nice woman. However the equipment was not ready upon pickup time .
michael r
Venom Street Graphix LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78217
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Customer Reviews
- 2.5 Average Customer Rating
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There’s no body at that location to help the customer
Reynaldo NWe returned our truck on Saturday at about 4:00 when it wasn’t due until Sunday at 4:00. I was told they were open until six. Tried calling Sunday to make sure everything was ok but got no answer. Girl called Monday morning and said it was a day late!! She did not see the truck Sunday!!! I asked how she could not have seen a 20’ truck?! Tried charging for an extra day!!! Luckily Tempest and then Candy helped with the situation!
Sherry HWe arrived after hours so there obviously wouldn’t be anyone there to help us, not their fault. I will say that there really wasn’t much space to drop the trailer off since there were marked spots for the location but all were taken up.
Charlene CAfter uhaul transferred us to this location our reservation got messed up. 1.5 hours to straighten that out. After it took another 30 minutes for her to figure out how to process our payment. This put us way behind schedule. U haul was difficult and she didn't know what she was doing. It cost us extra money for a trailer because of the time crunch.
Randall S