They charged me for an extra day when I returned the equipment 1 day early. The place was filthy. They also charged me for 6 gallons of gas when I returned the truck with more gas than when I picked it up.
Anthony D
Supreme Performance
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78227
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Customer Reviews
- 4.0 Average Customer Rating
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I did the Uhaul return after hours at 6pm. I fully completed the self return process on the app but there as no orange dropbox for keys at this site. There were coded locked boxes on the gate but I had no way to get into them to place a key as scanning the Uhaul 24 hour barcode just opened the app and took me to my completed return. I even called a nearby Uhaul location to make sure I was in the right place. Keys are stuffed behind the lockbox since I have no way of opening it.
Caleb CThis location was closed. In addition, it is right off of the highway. No room really to unhook trailer. Very dangerous situation.
Joseph RWhen getting U-Hual I was unable to upload pictures of vehicle the tank was given to me on empty and I gave the truck back with half a tank at end of day on Saturaday May 16 return date was set for that Sunday. I paid 140 and that is not including the gas it took to fill up tank. That was for a day and return @10 am Sunday. The company proceed to charge me $14 for unknown reasons nor can I find an email with the reciept for that this is the second time a U- Hual company has done this to me and the last time they charged $20 extra the agreeded on given with a full tank and when I saw the reciept it refunded me $40 that never hit my account.
Delilah SStaff was very friendly. Will come back.
Johnny M