Truck was ok but needed some maintenance as the alignment was pretty terrible. The truck was clean! It got the job done at a reasonable price so it all worked out.
Jennifer G
Mission Valley Moving Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Diego, CA 92108
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The contactless checking was a pain. It took over 30 minutes. It was impossible through the website. You sound let people know they need to download the app. I called for support. After 15 minutes on the phone, when a representative answered they hung up before we could talk; leaving e to figure it out on own. I requested and was charged for a dolly but it was not in the truck. This made my move more difficult. Now I must call for a credit.
Toni AThank you very easy process of picking up and retuning
Jacqueline RI rented a U-haul two days prior at a different location and had a totally different experience. At the outset, Mission Valley didn’t ask me if I wanted coverage, they didn’t give me an estimate, and they didn’t explain costs at all. I knew to ask, though, because I had just rented. U-Haul from Pacific Beach two days prior. The reps seemed irritated at my questions, and that raised a flag - like I thought I’d need to make sure they didn’t overcharge me. When I returned the truck, I was told on the lot that I could now just give him my key and drive away - no checkout. He said I’d receive an email. I went in the office anyway to make sure I wouldn’t be overcharged - I was. They charged me for coverage, and they charged me for 40 miles when I went closer to 10. When I pointed out to the rep that I was overbilled, he rudely said nothing at all to me in response, acted like I was being a pain, and made calls to fix this issues. I eventually got charged for what I actually used, but this place is sketchy. Watch your back.
ELIZABETH LVery nice and friendly
ARTHUR L