My 1st experience with this location was great and beyond my expectations. Looks like they have a good range of rentals in stock and the opening time is the longest among the near u-haul rentals. The young guy works at this spot gives good attention and cares about customers needs, when I realized I was gonna be 15 minutes late returning the truck I called their phone and he said it’s ok, just drive safe. I’d definitely recommend this location. Thumbs up!
SHENG L
Truman Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Fernando, CA 91340
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They were very friendly and attended to my needs
OGECHI OEasy pick up. The people were very friendly and professional. I would definitely recommend this location to a friend.
FERNANDO GGreat customer service!
TERRYL DVery dishonest business practice. The vehicle gas tank was completely empty when I picked up the vehicle and BEFORE I drove it off the lot. BEFORE I DROVE OFF THE LOT, I showed the employee and asked for clarification and he stated that I was supposed to put the gas. I paid$50 and filled the gas tank 1/2 BEFORE I LEFTand I brought the vehicle back with 1/4 tank of gas as per policy, which is very unfair because I paid for gas I did not use. The employee who I spoke with and showed the empty gas tank to when I originally picked the vehicle up, stated that it was my fault and I should have told him which I actually had done BEFORE I left the lot when I picked up the vehicle. Employee was very rude and disrespectful. This is poor customer service and very dishonest business practice. Especially since I swept and wiped down the back of the vehicle.
ERIC A