Requested furniture pads and dolly for move - was not included. As I picked up the van before hours, there was nothing I could do about it. Loading/Unloading took me twice as long without the equipment I ordered. Also, I don't understand why it cost me $172 to rent a van when it said $19.99 + $.89 per mile. I had to call customer service to request a refund on the equipment and she was not sure the refund was successfully pushed through and I never got a receipt. Windscreen was dirty upon pick up - I had to clean it myself to make it safe to drive. Then as I am trying to navigate insane rush hour traffic, a staff member at the location is calling me trying to give me new instructions of what to do with the key as they changed the lock - it was just a very stressful experience all around, unfortunately
Devon B
Allstate Auto Body Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Fernando, CA 91340
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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They will charge more than what they tell you and ask for the rental before its due. Horrible. Now im in debt.
Erandi NQuick, friendly and easy!!!
GILBERT Lhidden fees Uhau quoted me around $80 fee to rent a moving truck for one day final invoice shows $171 charges. nothing but a scam.!!! shame on U-Haul
Byron VFriendly and helpful personnel on site. Thank you.
Lanny S