I don’t know the name of the guy who checked me in but it wasn’t a pleasant experience. He asked me every question in person that I had already filled out on-line. He then asked me for a next of kin name and number for “in case of emergency” reasons. It took nearly 20 minutes for a form I had already filled out and paid for a week before! If it wasn’t for a second guy coming in the room and checking my reservation, it would have taken a lot longer i’m sure. Matt
MATTHEW M
Island Park Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Francisco, CA 94130
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They had what I needed when I needed it. The only suggestion I have is that they have fresh coffee for customers in for a long day of moving.
DENNIS RThe agent was helpful, I wasn’t sure if I had reserved the appropriate size, he suggested a little larger size and was spot on.
DIRK DArrived at location on Sunday during their open business hours. The entrance was not well marked, I walked around the building a bit until I found an imposing set of green steel gates ajar in front of glass double doors. Walked inside with my paperwork to find a gentleman in his pajamas on his phone on the couch, who said the place was closed. I asked who he was then (as it looked like he was living there) and he said "Security, just put the keys in the box outside". When I asked what to do with a rented trailer (no keys), he was kinda dumbfounded & said to park it anywhere I liked. I took a photo of my paperwork on the desk & several outside photos as proof of dropoff, since the security guy refused to even Touch my paperwork or remove himself from the couch, requesting it placed on the counter.
DAMIAN BSteve and the other guys at Treasure Island U-Haul have always been very helpful.
JOHN L