You guys were great! Thanks for making my move less stressful.John M.
Moving Truck Rental in San Francisco, CA at Island Park Storage
(U-Haul Neighborhood Dealer)
San Francisco, CA 94130
(800 Ave H)
Services at this Location:
- Mon-Sat: 9 am - 5 pm
- Sun: Closed
Special Operating Hours
- 5/9/2021: 9:00 am - 5:00 pm
- 5/30/2021 - 5/31/2021: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in San Francisco, CA 94130
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Scheduling issue that cost us hundreds in delays â€” truck was not ready / keys not in the lock box when we arrived. For the truck 2 hrs late. I paid for moving supplies that were not included in the truck when we picked it up. AC didn't work.Ann S.
This was the best Uhaul location yet. Excellent customer service. That is how service should be. Fast, friendly and professional.DAMON T.
Cleaner truck- ashes insideJeffrey F.
The truck I got was dirty inside and out. It was obvious the truck hadn't been used in a while. The truck had a hard time changing gears, and well as had bad wheel handling. The trucks wheel alignment was off, and the truck and steering wheel would shake as well as it would veer to the left instead of going straight. The truck was is poor condition. It was a bad trip all around regarding this truck.MICHAEL F.
Good serviceSUTHIDA T.
Only thing I can say is GPS takes me to the wrong spot. May need to update the address with Google maps. Other than that this location is great!CHRISTOPHER M.
The people in the office were not wearing masks the whole time even though there was a sign that masks were required to enter the office. While the rental process went fine, I would not recommend this location to others during the pandemic.Nicole V.
Drop off location after hours, so not much feedbackJesus N.
Send more people hereYashvir S.
Terrible moving service that never showed up and left me hanging having to move everything on my own. I am still being charged for the movers that didn't show up. I also bought insurance just in case which I never do and the Uhaul got broken into and I had over $1500 of stuff stolen. Uhaul said it wasn't their problem. This was awful customer service experience and moving is stressful enough.RYAN P.
Very bad location don't get that locationElmisawi H.
Customer service was excellent. The two gentlemen I worked with really went above and beyond to make sure I had everything I needed and to accommodate my last-minute rental. Thank you!!JILLIAN FOREST W.
Maybe have signs for night drop off on where to parkAmy T.
Using U-haul was an absolutely awful experience. Honestly I am not sure where to begin. Unfortunately U-haul has a virtual monopoly in this type of business so a thorough review about their beyond sub-standard operations and customer service won't even matter. I will however do what I can to prevent people from using U-hauls services if at all possible.Gregory B.
Above and beyond customer service from Nef! THANK YOU!!MICHELLE K.
Pistachio shells in the truck. I was called 2 days before and told my original pickup location was not available even though I reserved weeks in advance. "Manager" that called me had a huge attitude and was not any help.Alan Y.
Nothing. Everything was excellent.odioh O.
they screwed up my reservation from the beginning not giving me the right truck that I had reserved 3 weeks prior. they put me in a truck with 150,000 miles and no gas. they sent me to a location that was far from where they originally told me. The customer service rep that called me the night before and told me that I was only going to get a 10-foot truck instead of 15 foot that I had reserved called me at 4 pm and a location that I was unfamiliar with. She was rude to me and when I asked what the point of making a reservation she asked me if I wanted the truck or not. Horrible customer service.THERESA D.
Location was difficult, lots of construction happening.Tracy Ann M.
Mike is awesome ??Michael W.
Thank you so much for your help!!!Viktor M.
The service was very good and the staff was exceptionally friendly and helpful. They web helped us move into our storage unit. Will highly recommend this uhaul to my friends.Karen M.
Mike is awesomeMichael W.