Picked up the Uhaul after hours and was going to keep it 24 hours. But on my first load the check engine light came on. So I returned way before my time was up. I had to ask friends to come help me. Didn't want to break down. I called Saturday afternoon letting the customer service line know that the Uhaul was returned and how many miles i used also about the engine light. They said that they would document our conversation. We'll this went going til Thursday. I was charged for 2 day that errors was corrected today. I have never had this kind of problem before. I will only use the Uhaul store from now on. I really feel that I shouldn't paid the full invoice. I keep asking for an correct invoice for my records.
Lono G
Sunset Lanes
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Marcos, TX 78666
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everything went well and I have no complaints.
Samuel BEasiest uhaul experience I’ve ever had. Great service and smooth transaction.
Matthew LStaff was very helpful and friendly
Kelly Ahard to access, no employees to assist with issues.
JACQLINN M