Trailer Rental & Towing in San Rafael, CA at U-Haul of San Rafael

8520 reviews

1205 Francisco Bl E   San Rafael, CA 94901

(415) 457-8400

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(415) 457-8400

1205 Francisco Bl E
San Rafael, CA 94901

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in San Rafael, CA 94901

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

Customer Reviews

Average Customer Rating

8520 reviews

Let us know what you think.
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Write a review
Rating:
5.0

The 2 ladies who helped me were fantastic: polite, efficient, and energetic. The one who attached the trailer to my pickup was especially helpful.

MARK K. 
Rating:
5.0

Don't sleep on the dream team

JEFFREY H. 
Rating:
5.0

Very easy and efficient process! Had a great experience with the staff and U Haul!

Alejandra A. 
Rating:
4.0

Staff was not available at the counter when Inarriced and when I dropped off. Someone should be at the counter but often are not. Otherwise very helpful and good service.

NOEL M. 
Rating:
3.0

The manager need to learn how to talk to people

PER B. 
Rating:
4.0

Staff made the process easy.

Michele O. 
Rating:
5.0

This team gets it right every time. Keep up the good work!

JEFFREY A. 
Rating:
5.0

Thank you all the guys working there. They are awesome🍀

Hamid O. 
Rating:
5.0

Uleey Matt and Alex are the dream team. Great guys!! Oh Jawmp oh yea wake up yea

charlotte G. 
Rating:
5.0

Great staff super nice

Janet M. 
Rating:
3.0

Didn't get my final receipt as promised, still don't know what I was charged?

Charles H. 
Rating:
4.0

I needed to urgently reach a human and i kept calling back, only to be put on hold. Frustrating

MARK P. 
Rating:
5.0

Have more trucks, they were turning people away.

DANNY E. 
Rating:
3.0

I left with the truck with 1/4 tank....and was put in a bad situation...no gas for 30 mi and I just saw the tank measured empty

STEPHEN B. 
Rating:
5.0

Very easy to return the truck

Chris U. 
Rating:
2.0

The customer service reps were rood. Two reps gave me two different sets of instructions and they all argued with me that they were right and the other service reps were wrong. Also, I did receive that dolly that I ordered.

JOSEPH U. 
Rating:
5.0

I think the bag of blankets hanging inside the teuck should be removed that bothers when you tying to put a furniture and take alittle space too it was really enoiying havning that because its take time to tey to put something next to it

JUAN A. 
Rating:
3.0

The location does not nearly have enough parking for customers. I had to park on the street a block away..

Jack L. 
Rating:
1.0

The billed mileage was way off. I rent trucks MANY times a year.

Peggy C. 
Rating:
3.0

Still waiting to see if Uhaul charges us for a trailer with a dented fender, that had the dent in the fender when we left the parking lot with it in Reno.

Robert C. 
Rating:
4.0

We called saying we were going to be 5 minutes late and got a very stern reply stating that you close at 5 and will not be there after. We get there at exactly 5 and the people are very friendly and helpful, but would have liked the person we spoke to on the phone to offer some sort of other option if they were not going to be there, like saying we could be there next morning or so

NICHOLAS N. 
Rating:
4.0

I'm not sure

FRANK P. 
Rating:
1.0

The **Only** good thing about this U-Haul rental experience was the cheerful young man who greeted me upon return of the truck. Otherwise, not good. The guy behind the counter at checkout was sullen, rude and unhelpful. I had reserved a furniture dolly, but when I asked about it, he just said "I'm out". No apologies. When he informed me that the truck only had a quarter tank of gas and that I would need to return it with at least a quarter tan, I said "it would be nice if you rented vehicles that were full". His terse response was "it would have been nice if the other customer had returned it full". But why would they? He probably told them the same thing. U-Haul has obviously gone way down in service commitment since I last used them many years ago. I would never rent from this company again.

DANIEL W. 
Rating:
1.0

Not INFORMED about Toll cost of $7 and you charge $20 even of U guys have the fast track, Customer must PAY extra for it? Unfair! Truck transmission jump a bit. Wheel loose on direction when U turn. Not enough people on store, spent a long waiting time with more 3 customers waiting for attendant.

JOHNNY A. 
Rating:
5.0

Luis Alcosta was very helpful, cordial, and informative. I was very impressed with his customer service.

JOHN I. 
No reviews have been submitted for this location.

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