Awful- So many things but the one that killed me was that the truck was close to empty when I picked it up and I put gas in. Then when I dropped off the truck, I was charged $28 for gas (it was on the app). I was also charged for mileage that I did not use. I am not sure if they had property documentation from previous renter. I paid almost $100 more than I was supposed to.
Veronica C
San Ramon Valley Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Ramon, CA 94583
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The App is woeful. Keeps messing up. More than half an hour delay on pickup. Kept showing an equipment number that was not in the lot. Lots of issues with accepting picture on drop off.
KAMRAN ARenting a truck was easier than I thought. Very straight forward, and fairly priced, too.
VANESSA NTook over an hour to park U-Haul as parking lot was being used by neighboring temple. Had to wait for people to leave.
KENNETH YVery friendly staff
Urszula S