The pick up experience was a bit troubling. Would have been nice to deal with a person not try to deal with everything through an ap. I checked the truck out a 3 in the afternoon not at some goofy hour. Turning the truck back in went great. Also would have been nice to have a truck with wiper washer fluid, plus the windshield could have been cleaned a lot better. Overall not a bad experience.
Frank B
San Ramon Valley Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Ramon, CA 94583
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The whole app experience was less than useful. I attempted several times to get photos uploaded, etc. Never worked. I am a long term customer with numerous rentals for long moving trips and have used the U Haul box on several occasions.
Kent RFront driver seat was broken. And unable to move seat back. Inside windshield was very dirty. Your Staff was very helpful. I think Juan helped me as my iPhone wasn’t working.
Jay Kreally seamless transaction and great customer service!
kevin ePlenty of drop off parking for after hours drop off
Deanna K