It was clean but need new strap for tire and tall light was out Staff was very friendly and helpful. Besides that everything else as well I will be going back.
FRANK V
Sanger Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sanger, CA 93657
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This was the WORST experience ever with renting a uhaul. First of all, I was scheduled to for mobile pickup at 7am. After following all the steps to retrieve the keys, I found that the uhaul floor mats and seats where covered with dirt. It was obviously that the truck not cleaned at all. When I attempted to drive the uhaul to my house, the engine did not turn over. Long story short, I sat in my car for two hours and waited for roadside assistance or the office to open. Roadside assistance sent a message at 8:10 am stating it may take up to 90 minutes for service. Thankfully the guy arrived at the uhaul office at 9:04am. I went to talk to him about the truck not starting and he said they have had problems with that trunk not starting before. He knew of the battery problem but his manager was still renting it out. The manager was supposed to get the battery changed out but never got around to it. I stated that I lost 2 hours of my rental and had arranged for family to come help. He said the best thing he can do was to jump the start the battery and give me extra time. The roadside assistance never came to change out the battery at my house, which I've called the customer service line to update them on my location. I had to basically keep the engine running the whole day so the engine wouldn't die on me. Roadside finally called 4 hours later asking if I still needed help! This was an absolute nightmare. I wasn't about to sit all day at home waiting for them to change out the battery when I only had a one day and limited help.
Dana XLocation is nice and clean the 15 foot truck that I rented was not. I found the rear area of the truck extremely dirty that I had to sweep it out. The windows and sides were also dirty. I washed the vehicle myself.
Waldo MVery professional. Very nice personal.
MARY HVery nice and easy return.
ROBERT P