The best service I have ever had.
ISAO I
AAA Appliance
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Rosa, CA 95403
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Wonderful experience
Douglas GThe system was down and the back up system wasn't working well either. Also the battery was dead in my rental truck. The guy had to change out the battery which added to my already excessive wait time. It took over 2 hours to finally get my truck and trailer and leave the Uhaul. And i still had to get gas because there was only a quarter tank and I had a very long road trip to do. This delayed my trip significantly. By the time I made it back to my location to pick up my car, load up the tow dolly, then finally hit the road, I ended up with an almost 4 hour delay on starting my road trip. This put me leaving at the start of rush hour traffic. What should have been at most a 3 hour drive going at 55 mph towing a trailer, ended up being almost 5 hours on the road. I then was stuck in stop and go traffic pulling a trailer with a car in a giant box truck. This was a very stressful drive in those circumstances. I had to call and beg my mechanic to stay open past his closing time to be able to recieve my broken down car I towed to Campbell. I ended up getting to the mechanic in the dark and having to unload the car in the dark, after hours for my mechanic shop. This is the worst Uhaul experience I ever had and makes me wish I had rented from some where else instead While the people working at this facility were very friendly and nice, they are not properly equipped to be able to do a good job.
KATHERINE Vnothing
Scott CTruck leaked like a sieve and our mattress and box spring were completely ruined, and most likely will need to be thrown out. My boxes were soaked as well.
JILL S