Hilario and Gregorio did a fantastic customer service❤️
CHARINA C
Kings Tires LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Rosa, CA 95404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Terrible location. There's nobody at the desk most of the time. I had a reservation and they did not have a vehicle for me. After a couple of hours they gave me a different vehicle. This vehicle was not large enough for my job and I ended up having to make multiple trips. This costs extra mileage. Which was higher than the actual rental price. Really disappointing. Will never use this location again. Doubt I will ever use U-Haul again.
BELINDA VI had called a place that I use in the past and I was not aware that I was changed to a different location. I had only one email that went into my junk mail, which is not satisfactory. If you're going to change the location of someone picking up a truck you should make a phone call and reach out to someone.
ANNE JThe drivers side door of the truck was a little loose. Besides that everything worked well and the pick up and drop off process was really easy
MATTHEW DGreat customer service: friendly, professional, and helpful. The only issue was noticed after on the road that one of the tires on the cargo trailer was showing the belt! This tire needed to be replaced. Would still recommend this location.
DEBORAH H