Both places pick up in Grant's pass oregon and drop off in Santa Rosa California were great.dre B.
Kings Tires LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Santa Rosa, CA 95404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Location is questionable; tire shop. Equipment was fine but last users garbage was not cleaned. Did not like the drivers license phone scan; lots of potential security issues. Was redirected to http (not secure) and not to https site (secure)Jaroslaw W.
No gas , no equipment order in truck , hard to find keys .Shawn R.
Picking up vehicle was straightforward and the truck was in good working order and relatively clean. They were dishonest regarding gas levels and amount of gallons needed to purchase upon return of vehicle. Dismissive, rude, and chauvanistic customer service by all three men working the counter today. I've never felt so threatened or uncomfortable as a customer of a business. They repeatedly helped other people in the middle of my transaction and despite my pleading wouldn't close out my rental so I could leave. It was simply disgusting. These guys should be hidden away in a shop, not customer facing. There are plenty of other places in town to rent a Uhaul, go to any of them over this place.Brittany H.
i feel like i got ripped off!! yes, it's my responsibility to watch my money and and i still feel i was ripped off. this was supposed to be an inexpensive move when i fact, it's one of my most expensive half-day moves ever!!!!!!!!! never again will i use u-haul nor recommend you.bruce M.