One strap was frayed but useable. Needs attention. Staff were excellent to deal with. We could not figure out how to backup or do tight turns as simple as getting out of a driveway. Our only solution was to remove the car and then reposition the trailer, then remount the car and secure it. Snowbanks made the streets narrow. It was a nice spring day with puddles everywhere, and that's where the frayed strap and unloading/loading was a bit irritating.
BERT R
Heritage Home Hardware Building Centre
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sault Sainte Marie, ON P6B4K1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The staff was very attentive when we told them the story and having to pick up the Uhaul truck we ordered in Sarnia, ON Canada and then having to travel to Port Huron, MI U.S.A. to get the Uhaul car dolly that we ordered. To me this was TOTALY RIDICULOUS!!! If I didn't have a current Canadian passport I could not have picked up the Uhaul car dolly. I have never heard of a business that operates this way.
LAURA BUHAUL rep. Gilbert provided professional customer service. The vehicle had a lot of previous damages to note and the cargo area was a mess with dirt, construction debris, and an old laminate shelving unit.
TJ SBetter communication between employees. Messed up my booking. Thank goodness for claude. He saved the day
JASON WMake sure you have appliance dolly when asked for
Angie H