The truck was not inspected prior to our rental. When we arrived at the location the office was locked. The door was opened after we knock and we were able to retrieve the keys. Upon arriving back at the truck the warning lights for low air were on for both driver side wheels. We also found the back of the truck locked. After 45 mins we were finally able to get on the road to put are in the tires. Not a great experience.
Cassandra I
Kings N Queens
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Savannah, GA 31404
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Customer Reviews
- 3.5 Average Customer Rating
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Now this place on the other hand, seems alright. Best location? probably not. I called the man on the phone and he was pretty cool about me accidentally leaving the lights on after putting the keys in the drop box. I would say the location on his part is not the issue but more so the area. Friendly over the phone even late at night, let me know i was good to go and everything else would take care of itself. Pleased with it, not much else to say. Not the best neighborhood but friendly owner and easy process
THOMAS SThey weren't there for the return on Saturday. We had to clean out the truck before use. There was only 17 miles to empty when I got the truck, not the 1/4 tank is supposed to have. We put gas in it no matter. They didn't have the appliance dolly we rented, had to drive all the way to main u haul to get the last one, and had to return it all the way there since the owners at Kings and Queens weren't there for the return and no place to leave it.
CLAUDIA MMs Leslie was a joy friendly and very helpful and went above and beyond to meet my needs
SYUONI MWhat's the final cost of my rental I turned it in Wednesday night
Patrick C