The truck i rented had a cracked windshield. The total cost was far too much for using the truck inside the city of Searcy. My fiance rented a larger truck than the 15 ' foot truck I had, for a total cost of 39 $. She rented from another dealer in Searcy, and only used it within the city of Searcy. I'm very upset of the total cost to me for using the truck a total of 11 miles.
Miguel J
Searcy U Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Searcy, AR 72143
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- 4.5 Average Customer Rating
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U-Haul is a dishonest company and I don’t plan to ever use them again. They use deceptive pricing practices and the online reservation system can’t be trusted. I made an online reservation days in advance only to be called the day before and told they don’t have the truck available for me. When I asked about their “reservation guarantee”, they said it only applies after they call you back. What a sham for a system. To add additional insult, I was charged a petty fuel charge when I returned the truck with the same amount of fuel it had when I received it, actually even more but they lied about the original amount. It’s ridiculous that the truck is not provided with a full tank of gas on pickup, but now I realize this is just another deceptive practice of Uhaul.
Lance GEasy pick up
Paul MI thought it was a good place to rent Uhauls.
JAMES KNoticed the interior was a little dirty when I picked it up. I just thought to myself that, it’s a UHAUL, it won’t be spotless, no big deal. We made our trip with our load of furniture, unloaded it, and returned the truck to a site in Bentonville. Next day, I got charged for $82 cleaning fee. We moved 3 clean pieces of furniture, so definitely was not from us. I’m basically going to try every avenue I can (review, calls, etc) to argue it as that basically added a 1/3 of my original cost onto the trip.
James S