scheduled pick up on Sunday noon, but the shop was closed. try call support, nobody answer the phone. someone from nearby shop find the uhaul stuff for us, she told me the store closed on Sunday. I feel lucky i got the truck.
Kyle M
Iron Heart Coatings
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Sexsmith, AB T0H3C0
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- 2.5 Average Customer Rating
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How U-Haul Reviews WorkThe only thing to improve is just the drop off area at the location I was in since there was no obvious drop box for keys.
Graham SSo the person who I picked it up from was great but u-haul it’s self is a bunch of fucking retards They could have fucked us over by saying that there was a trailer available but when we went to pick it up it was frozen in ice . The lady that deals with it said she told U-Haul to take down the listing cause it was stuck but U-Haul did not listen anyways we spent 1 hour chipping ice to get it out on our own time and fuck U-Haul I will never use it again I will be calling main office to complain cause fuck yoy guys
Griffin RI rented the trailer for two days from grande prairie and drop off in Alberta beach. Less than 24 hours later a lady from u haul called and informed me Alberta Beach was not an approved drop off location and I had to take it to barrhead which is nowhere near where I was going. I called u haul in Alberta Beach and he assured me he could return the trailer to his location. Unfortunately I paid for the trailer for two days and planned to use it more. However I was sick of dealing with retards at head office and being attacked by your out of control AI sending texts and e mails and just immediately took the trailer back. UNACCEPTABLE business practices. The pick up location and drop off people were great but the system is horrible!!!
John S