This was a self serve drop off location. Return instructions were easy to follow.
Nicole K
Shelton Storage Solutions LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shelton, CT 06484
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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There were no hand trucks available to add to my rental. The lady mentioned they hadn't had any available in a while. Honestly, there should be one that comes with every truck. But at the least they should be available if needed to add on.
SARAH RMaking the UHAUL APP more effective and easy to use instead of making it difficult to pick up your rental when it was booked 2 weeks in advance and also, when calling customer service after your pick up location is closed not having to wait 45 minutes before someone actually picks up and makes it difficult just like the UHAUL APP.
CARIDAD RI requested a different location and was told my equipment had been given away. I was reassigned to this Howe St location which was an additional 45 minutes away. So I was then charged by the mile to get this truck to the location I originally requested and needed it. I had reserved a dolly and was told at pick up that there weren’t any and told to drive to yet another location to pick one up. The truck was dirty, the airbags didn’t work, and the driver side review mirrors didn’t move making them useless. The entire experience was frustrating, exhausting, and nothing as it should have been. I will do everything in my power to not use U-Haul again.
AMY WThank you for accommodating me at such short notice! Great job!
SCOT L